eBay Launches New DSR Reports for Sellers
By Ina Steiner
eBay launched new DSR reporting capabilities in the Seller Dashboard. The reports are designed to give sellers greater insight into their Detailed Seller Ratings (DSRs), which buyers leave anonymously after a transaction.
Sellers can create reports showing how DSRs vary by category, buyer location, date range, shipping service and more. All sellers with 10 or more DSRs in the past 12 months have access to the Seller Dashboard. To see the new Seller Dashboard, sellers may log into My eBay and look for the link under the Account tab.
Comment on the AuctionBytes Blog - Will More DSR Feedback Data Help eBay Sellers?
About the author:
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to firstname.lastname@example.org.
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