|EcommerceBytes-NewsFlash, Number 1724 - February 11, 2008 - ISSN 1539-5065 1 of 4|
Sellers responding to a recent AuctionBytes survey said that of the five major announcements eBay made on January 29, 2008, the changes that will impact their businesses most are those involving feedback and fees. Of the 1,640 people who responded to the survey, 43% singled out eBay changes to the feedback as having the biggest impact on their businesses while 33% of the respondents chose fee changes.
When asked if their choice would have a positive or negative impact on their businesses, an overwhelming majority (90%) said that overall, the impact would be negative. However, breaking it down further reveals that respondents who chose PayPal Protection for eBay PowerSellers as having the most impact thought that change was positive - the only one of the five changes to receive a majority "positive" rating.
Who Took the Survey?
Because eBay made different changes to different international websites, the survey addressed only changes to the eBay.com website.
Sellers React to eBay Fee Changes
69% said under the new eBay.com fee structure, their monthly eBay fees would go up; 13% said their fees would go down; 6% said their monthly fees would stay the same; and 12% said they didn't know.
Sellers React to eBay Feedback Changes
AuctionBytes will publish more articles this week on the results of this survey that will cover the following:
To comment on the survey, post a comment on the AuctionBytes Blog (http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2008/2/1202699243.html).
About the author:
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to firstname.lastname@example.org.
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1 of 4
AuctionBytes Conducts Survey of Multi-Channel Sellers - December 17, 2008
eBay Takes Blackthorne Software In-house - November 24, 2008
eBay Rolls Back 'Identical Listings' Policy - November 19, 2008
eBay Briefs Top Sellers on Strategies, Search - November 14, 2008