EcommerceBytes-NewsFlash, Number 1608 - August 27, 2007     1 of 5

eBay's Newsletter Advice Ticks off Sellers

Email This Story to a Friend

eBay has stirred up criticism with the latest issue of its newsletter for PowerSellers called PowerUp. The newsletter contained an article, "Sourcing for Profitability," which includes a tip called "Returns mean low risk."

"When sourcing at retail, check the return policy before you buy. If items are returnable, you can always return the inventory if you find it doesn't sell at a good profit."

Karen Dudnikov of poked fun at eBay over the newsletter's advice in a parody article entitled, "Ebay Tells Sellers To Cheat Stores To Sell Merchandise On eBay!" The article states, "Retail stores are not in the business of consigning merchandise to eBay sellers." (

Chris Dawson of the Tamebay blog also wrote about eBay's advice on retail returns, stating, "I'm not sure just why eBay would give this advice in the current climate of retailers scrutinising eBay." (

AuctionBytes has written about increasing restrictions from manufacturers, distributors and retailers on online and eBay sales, an issue that was also raised at eBay's annual conference in June.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

You may quote up to 50 words of any article on the condition that you attribute the article to and either link to the original article or to
All other use is prohibited.