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EcommerceBytes-NewsFlash, Number 1591 - August 02, 2007 - ISSN 1539-5065    2 of 2

eBay Gives Some Sellers Deadbeat Protection Some of the Time

By Ina Steiner
August 02, 2007

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eBay is trying to nudge sellers into using PayPal and get them to set "reasonable" shipping fees by offering them protection from deadbeat buyers. eBay said the Unpaid Item Protection Program is intended to give eligible PowerSellers extra protection when buyers don't pay.

Currently, all sellers are refunded their Final Value Fees when they close an Unpaid Item dispute, and they also get an Insertion Fee credit if they re-list and sell the item the second time. Now, for listings starting August 1st through the remainder of 2007, eligible PowerSellers will also receive a refund for their listing Feature Fees when their listing meets the following conditions:

  • The item is listed in an auction-style or auction-style + Buy It Now format.
  • Reasonable shipping & handling charges are specified.
  • PayPal is accepted.

See eBay's announcement for details.


About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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