728_header.jpg (23748 bytes)
 Home 
 EB Blog 
 AB Blog 
 Letters 
 Podcasts 
 ABTV 
 Forums 
 EPIS 
 PR Service 
 Classifieds 
 EKG 
 Ratings 
EcommerceBytes-NewsFlash, Number 1476 - February 16, 2007 - ISSN 1539-5065    3 of 5

Amazon.com Glitch Puts Competitors' Products in Seller Storefronts

By Ina Steiner
EcommerceBytes.com
February 16, 2007




Email This Story to a Friend

Amazon.com announced it had a glitch that caused some product listings accessed via Seller Storefronts to display incorrect or unrelated offers from other sellers. Sellers on the Amazon discussion boards began discussing the problem on the Wednesday evening and were unsure if it was a glitch or a new policy. Storefronts should display a seller's Marketplace listings exclusively, but sellers complained they were seeing items from other sellers in their Storefronts.

One seller stated that he reported the issue to Amazon on Thursday morning and said he was told he was the first one to report the problem. An announcement about the problem was posted on February 15 at 10:10 AM. Sellers were relieved to learn it was not an intentional change.

http://www.amazon.com/gp/help/customer/display.html?nodeId=200041930

http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=130579

http://www.amazonsellercommunity.com/forums/thread.jspa?threadID=130595

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

You may quote up to 50 words of any article on the condition that you attribute the article to EcommerceBytes.com and either link to the original article or to www.EcommerceBytes.com.
All other use is prohibited.

Sign up for our Email Newsletters

Email This Story to a Friend
Email this story to a friend.


3 of 5


Sponsored Ad