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EcommerceBytes-NewsFlash, Number 701 - February 16, 2004 - ISSN 1539-5065    2 of 5

PayPal Updates User Agreement

By Ina Steiner
February 16, 2004

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PayPal updated its User Agreement on February 13, 2004, effective the same day. It changed the Revised Buyer Complaint Policy section to highlight the requirement to file any claims within 30 days of the transaction, and to clarify the distinction between the Buyer Complaint process and credit card chargeback rights. It made other modifications to the User Agreement, see "Policy Updates" on the site.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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