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EcommerceBytes-NewsFlash, Number 174 - October 02, 2001 - ISSN 1539-5065    2 of 4

eBay Drags Feet Over Fraud Complaints?

By Ina Steiner
October 02, 2001

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The CEO of a security consulting firm brought recent eBay fraud problems to the attention of ComputerWorld magazine. eBay says that fraud complaints are "handled on a first-come, first-service basis, and we get several thousand e-mails per week," according to the article. Be sure to click through and read this article in full. http://www.computerworld.com/cwi/story/0,1199,NAV47_STO64407,00.html

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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