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June 16, 2012

Auctionopia Tom Popomaronis Discusses New Marketplace

Sat June 16 2012 16:22:16
Auctionopia is a new online marketplace, and EcommerceBytes Editor caught up with founder Tom Popomaronis at the June 2012 Internet Retailer Conference to learn more. Popomaronis discusses the three-pronged approach the company is taking and says it's trying to attract many types of sellers of all sizes with several different auction formats. There is the traditional eBay approach; a scheduled auction format; and an "instant auction," which offers a haggle feature. Currently Auctionopia offers PayPal as a payment method, and sellers can import their eBay feedback. Popomaronis was an eBay seller in college, and created his site to overcome two flaws he saw with eBay - communication and fees. Auctionopia is free and offers storefronts at $199/year. Run Time: 9:00

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April 04, 2012

DYMO Endicia's Vivian Li Discusses USPS News

Wed Apr 4 2012 16:22:52
Vivian Li is Brand Manager for Shipping Products at DYMO Endicia, which provides customizable, easy-to-use and affordable shipping and mailing software solutions. Using online postage solutions enables merchants to get cheaper Commercial Base pricing as opposed to Retail pricing available at the counter of local postal locations. Vivian explains some of the changes that the USPS rolled out in January and how they impact online sellers, and touches on the new shipping challenges posed by eBay's latest Spring Update. (Clarification: At 10:13 and 11:59 minutes, Ms. Li refers to First Class Flats. Flats are like letters and there is no Delivery Confirmation available for flats and letters. The only First Class package-type that can have Delivery Confirmation are packages.) Run time: 15:56
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March 11, 2012

Sitting Down with eBay Marketplaces President Devin Wenig

Sun Mar 11 2012 20:42:02
President of eBay Global Marketplaces Devin Wenig sat down with EcommerceBytes Editor Ina Steiner to talk about what he's learned in the past 6 months since joining eBay and about the challenges eBay Marketplaces and its online sellers are facing. Devin's priorities include Cross Border Trade (CBT) and opening up markets outside of the U.S. and Western markets. He discussed his goal of increasing the rate of active customer growth from 5 - 6 percent and how that can be accomplished. He also shared his thoughts about free shipping, ads on sellers' Item pages, new Top Rated Seller requirements, and about new shipping initiatives that are coming to the site later this year. NOTE: If you have a problem listening to the podcast using the FireFox browser, go to Tools, Options, click on "applications" and change both Mp3 sound formats to Windows Media player (click on Quick Time in the right column to change). Or you can use another browser such as Internet Explorer or Google Chrome. You can also find the transcript of this interview on this page. Run time: 28:27

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February 28, 2012

eBay Execs Discuss Impact of Spring Seller Release

Tue Feb 28 2012 14:29:55
eBay announced the first Seller Release of 2012 on February 28, 2012, and eBay Vice President of Merchant Development Michael (MJ) Jones and the Senior Manager of Community & Development for eBay Marketplaces Jim (Griff) Griffith joined EcommerceBytes Editor Ina Steiner to talk about the changes and their impact on sellers. They discussed the benefits as well as the challenges sellers could expect as a result of Seller Release 1, and addressed changes to eBay's Best Match search algorithm which will be made later this year. They also tackled questions mined from commentors on the EcommerceBytes Blog about specific policy changes, including eBay's new return policy; changes to photo standards; package tracking information and shipping policies; feedback, specifically the new automatic 5-star DSRs in Communication, and more. You can find more information on the EcommerceBytes Guide to eBay Seller Release One. UPDATE 2/29/12: eBay clarified some of the information contained in the podcast, see this EcommerceBytes Blog post for details! Run time: 33:24
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February 16, 2012

Skip McGrath Discusses Selling on Amazon

Thu Feb 16 2012 22:12:06
Skip McGrath is an author and newsletter publisher who has been selling online since 1999, and he joined EcommerceBytes to talk about his experience using Amazon's FBA fulfillment service. He explains how selling through FBA can help merchants get exposure by helping them "win the Buy Box" and discusses some of the other challenges and rewards of selling on both Amazon.com and on eBay - including the importance of inventory turn on every retail business. He has more information and a free email newsletter available on his website at SkipMcGrath.com. Run time: 16:54
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November 20, 2011

Laura Brooks Talks about Building New Staples Advantage Website

Sun Nov 20 2011 20:58:59
Laura Brooks is Vice President of B2B Ecommerce for Staples Advantage and joined EcommerceBytes Editor Ina Steiner to talk about her experience building a new website for the Advantage program. Staples Advantage generates over $6 billion in sales with 90% of that business done online. Laura has been with Staples for nearly 15 years and is responsible for the development and management of StaplesAdvantage.com, which serves 4 million enterprise, small- and medium-sized business end users. Laura talks about the unique challenges of building and launching a site that offers a full array of office solutions for business customers, including facility and technology products, furniture and interior design services, and print and promotional products and services. Run Time: 12:51
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October 30, 2011

TexCynGoods Discusses Selling Accessories via Amazon FBA

Sun Oct 30 2011 11:39:00
A few years ago, Cynthia Lizana had a problem many online sellers wish they had - she was having trouble keeping up with a flood of orders that were coming in every day for products she sold through her business, TexCynGoods. Cynthia decided to use Amazon's FBA fulfillment service, which helped her through the growing pains. Now, she faces a different problem thanks to the changes Amazon has been rolling out this year that have impacted FBA sellers. Cynthia offers a glimpse into the challenge merchants face with procurement and fulfillment decisions, talks about selling on Amazon and eBay in the apparel accessories category, and shares her thoughts about this year's holiday shopping season. You can also read about the interview in this EcommerceBytes Newsflash article. Run Time: 18:28
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October 26, 2011

Shipwire on What USPS Changes Mean for Online Sellers

Wed Oct 26 2011 11:52:33
Shipwire is an outsource fulfillment platform for online retailers, and Vice President of Marketing & Business Development for the company, Nate Gilmore, joined EcommerceBytes to talk about the shipping issues his clients are facing. The most significant aspect of news coming from the USPS is lack of a plan with approval and an implementation process, according to Gilmore, who says that is leading a lot of ecommerce providers to seek alternatives. As sellers check with FedEx and UPS to see what their capabilities are, it could lead to a sales problem for the USPS. Even putting costs aside, would the elimination of Saturday delivery by the USPS push online retailers towards using alternative services? Run time: 20:13

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September 14, 2011

Nextag CEO Jeff Katz Focuses on Serving Online Retailers

Wed Sept 14 2011 22:54:21
Jeffrey Katz is a technology- and travel-industry veteran who served as President and CEO of LeapFrog Enterprises and as Chairman and Founding CEO of Orbitz. He joined Nextag in 2010 and is bringing a new vision to the price comparison shopping engine. He joins EcommerceBytes Editor Ina Steiner from the floor of the Shop.org conference and talks about merchant needs, social and mobile trends, and more. Is Google encroaching on Nextag's turf? Will we see a positive holiday shopping season ahead? Running a company that provides merchants with exposure to 30 - 40 million shoppers/month gives Jeff Katz critical insight that both large and small merchants will want to hear. Run time: 9:27
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July 18, 2011

YardSellr's Danny Leffel Aims to Be as Big as eBay

Mon July 18 2011 15:00:59
Daniel Leffel, founder of YardSellr, joined EcommerceBytes recently to discuss his site and talk about social commerce. YardSellr is different from traditional marketplaces because its sellers use social networking sites to engage shoppers. YardSellr has also set up feeds by category, called blocks, that shoppers can subscribe to in order to help them find items. Danny says the YardSellr experience is similar to that of eBay's early days in that shoppers get an entertainment value from looking at the unique and interesting listings that sellers are bringing, and "it's their collective admiration for the products our sellers list that drive people to actually pull out their wallets and buy something." He also shares some thoughts about how eBay has changed since he worked there, and about Google+, Facebook and Twitter. Run Time: 23:18

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