|Tue July 11 2017 20:12:44|
eBay Rep Tells Seller Half.com Isn't Closing When It Is
I have been selling on eBay for 17 years and half.com for 15 years. You mentioned about 10 days ago that half.com was closing on 8/31. and that sellers were notified by email. I was never notified.
I tried to reach half.com by phone but was told that I had to send them an email. So I did 10 days ago and an automated reply said to allow up to 48 hours for a reply. I sent a second email after no reply in 48 hours and did this three times. It has now been 10 days and no one except your column has told me half.com is closing.
I just called eBay customer service and they told me it is not closing. However the only place on half.com I see that it is closing is on the help page where it says: NOTIFICATION : Half.com will be closing on August 31, 2017. Returns and refunds will continue to be processed until October 31, 2017.
This is the only place it appears. It does not even appear on the listing page or search page where it would make sense to be if it was in deed closing.
What I would like to know is with this being the only tangible indication it is closing and eBay telling me it is not closing and none of my emails asking about it closing are answered, what the hell is going on at eBay and half.com? This is extremely frustrating.
Note from the editor: See this June 16th story, "eBay to Close Half.com, Its Book and Media Marketplace."