For the last 2 days eBay has been demanding a numerical security code be typed when I am trying to sign in. I attempt to sign in with my userid and CORRECT!! password and get an error message OOPS! That's not a match with a demand for me to type in a string of numbers. (Which always works)
About a week ago I changed email clients to Outlook.com and all of my followed searches, followed sellers etc is working 100%. There should be no problem with a new email? I am using a PC in my office at home. I do NOT have a mobile device.
I changed my password thinking it may be a problem (time to do it anyway) and STILL I am getting the OOPS! That's not a match with a demand for me to type in a string of numbers. (Which always lets me into my account when I do that despite the claim the userid/password is wrong.)
I do not want to have a second layer of security - !!! I have seen notices about adding one but always IGNORED them because I do not have a mobile device.
I called eBay and supposedly they are "fixing" the problem to bypass the system so I won't have to type in numbers at sign in, but I am not sure how soon that is going to happen. (We all know how a rep will try to get you off the phone fast, even if it means passing you along to another one and so on - I hate to be negative right from the start, but ...
Does anyone know if there is a SETTING somewhere in an eBay account, that ENABLES this additional security function, that I can UN-ENABLE the setting? I vaguely remember being asked (somewhere) if I wanted to enable it and I said NO.
I would be extremely grateful for any help.