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Thu May 30 2013 11:59:19

How Sellers Manipulate eBay Feedback System

By: Reader
Sponsored Link
Dear Ina,
Hope you are well. Have you heard about "spam selling"? It is when an eBay seller of expensive gear undertakes selling $1.25 (items) with free shipping to drive their feedback up.

Driving feedback up drives up position on pages and gives them huge market place presence. Unless eBay stops it soon and gives feedback a price-specific affect, selling spam is about to ripple through the site.

Example: These guys sell $2000 Cisco and have six selling accounts. They are using the HDMI cables to artificially raise their feedback.

Ebay opened themselves up to this by allowing feedback for cheap stuff to drive the page position of expensive stuff.
M.



Comments (27) | Permalink
Readers Comments

How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: iheartjacksparrow
       
Thu May 30 12:55:13 2013
No offense to "M." but how does he know the sellers are attempting to drive up their feedback? I don't know what HDMI cables generally sell for, but if they are mega-sellers, perhaps they got them for free, or are using them as a loss leader to tempt buyers to look at other items in their eBay store or to drive them to their web site. Unless they are buying their own stuff to specifically leave positive feedback for themselves, I don't see what the problem is.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: thediamondguy This user has validated their user name.
       
Thu May 30 15:20:11 2013
Maybe this writer should take a lesson from the seller and follow in their foot steps. How to be successful on eBay 101.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: Map
       
Thu May 30 16:36:35 2013
It has seemed to me that when i lower prices on items that can sell low like $3.24-9.99 that the cheapest of the cheep skates will all come out of the woodwork. Have had more problem ebay buyers at these low prices giving me plenty Neg & Neutrals with high returns. I try real hard not to stock under $14.99
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: Nolle
       
Thu May 30 16:46:45 2013
sorry, but that's pure BS.

adding more FB or getting marginally higher FB does NOTHING to raise visibility of their more expensive items.  

huge FB numbers with stellar scores does little for the visibility of any given listing.  believe me, i know this for a fact.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: Steevo This user has validated their user name.
       
Thu May 30 17:03:06 2013
I guess I don't think there is anything wrong with selling any item you want.  If some seller sells $2000 Cisco units should they somehow be suspect if they sell something else, something cheap?  Nah, you can sell what you got.  

Now I can see why he would need to sell more cheap items, especially with free shipping like maybe those HDMI cables.  They would raise his average, if you sell a $2000 item a week ($104,000/year) and because it might weigh 80#, all you have to have is a few buyers who complain in DSRs about shipping.  They can do this even if they knew the shipping to the penny at the time they bought.  

If 7 or 8 complaints over a year like that were in his DSRs the way to get rid of that is to sell 400 more items, even for $4. each.

So I just don't see the problem at all.    
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: Ric
       
Thu May 30 17:12:10 2013
So a seller gets their hands on a few cases of cables, lists them on eBay, and the OP wants ebay to set a minimum selling price?

That is exactly the kind of wrong headed thinking that leads eBay to the point they are at today - inserted so deep into a sellers business, the seller has virtually no control over their own business.

If the seller is tired of having those cables in their inventory taking up space and decides they are going to liquidate them on eBay, that is the sellers business, and good for buyers of those items.

This is nothing ebay needs to be concerned with.

Move along...nothing to see here.


How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: Anonymous Annie
       
Thu May 30 17:41:54 2013
Here are a couple of examples of what REAL ''padding'' or manipulation looks like:

eBay Item # 190847313254

eBay Item # 370825533533

eBay Item # 271214406636

(To view the listings, copy and paste the item number into any eBay ''search'' box.)
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: mjr55 This user has validated their user name.
       
Thu May 30 19:08:10 2013
This is the stupidest thing I've ever heard. Ebay TSAM used to encourage sellers to do this.....sell items you know are cheaply priced and easy to move and impossible to get bad ratings on. It was a way to even out any weirdos who gave you bad ratings unfairly.

Also, like someone else said....the sales history of a separate item has zero bearing on another item...regardless of whether it is more expensive or cheaper.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: iheartjacksparrow
       
Thu May 30 19:32:33 2013
@Annie

Thank you for posting those links! I so want that silver paperclip from Australia.  
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: Truk This user has validated their user name.
       
Thu May 30 22:33:47 2013
Welcome to ebay

These new sellers with limited selling privileges have few options to raise their selling limits
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: windsorbear
       
Thu May 30 22:35:49 2013
That friggin' paperclip has 3 bids so far.  Why do I even bother trying to list nice stuff on eBay... it gets no views or bids... I'll just go to the dollar store and buy a box of paperclips for a buck, and then sell each one individually.  I DO NOT UNDERSTAND THIS PLANET ANYMORE!
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
This user has validated their user name. by: DonC
       Web Site
Thu May 30 22:58:53 2013
This has been going on forever. Do a search for: nothing. You should find plenty of listings.

These people often bid on each others' listings to game the feedback system.  
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: comet This user has validated their user name.
       
Thu May 30 23:22:52 2013
Way back at the Dawn of Ebay Time there used to be sellers who would TELL you flat out that their 1 cent auctions were done for exactly the PURPOSE of driving UP feedback.  

It was seen as a way to get people to TRUST you--the more FB and the better that FB was===the more trustworthy you were as a seller.

I got several very nice rings this way--not for a penny but at NICE prices--so the seller could establish his reputation.  

And the items were LOSS LEADERS--now you don't go to the local supermarket and PROTEST their loss leaders now DO YOU?  Are you writing Letters to the Editor about a sale on POP TARTS?



And at one point I believe that you didn't have to BUY anything to leave FB for a seller or buyer!   You could just punch in their user ID and leave FB like leaving a comment.  I don't think this lasted long tho.

We just bought a set of "Gold Plated HDMI cables" (Yes this is legit--they conduct electricity or data better on our slow rural internet) at BEST BUY for a TV and I believe they cost about $30.  And my husband--who was walking WITH the BEST BUY sales person and had a LARGE (52" or bigger) TV in a box on a cart with them--was ACCOSTED by Security over them--even tho they were in a BB bag AND he had the receipt--and the Security Guy had WATCHED the entire transaction!  It was OK to walk with the huge TV--but not those pesky cables!

Makes ya go---Hmmmm

Mebbe it is something about those HDMI cables that makes people a bit---nuts.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: julesrs This user has validated their user name.
       
Fri May 31 00:19:49 2013
huh?

I'm a well seasoned (blackened, really) eBay member & have to say I got super excited when I read the title ''How Sellers Manipulate eBay Feedback System'' LOL!

I mean really... I can't believe I bothered reading this stink!  
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: Tiffee Jasso This user has validated their user name.
       
Fri May 31 00:25:11 2013
That is so funny Annie. You have to give them credit for ingenuity, if nothing else.  
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: NullApps This user has validated their user name.
       Web Site
Fri May 31 00:40:33 2013
This has been going on ever since the invention of DSRs.  I've seen several sellers admit to it even though a very liberal reading of eBay's feedback manipulation policy would make such activity very questionable.

People saying it makes no difference because it is a different item are incorrect.  eBay rewards people for being TRS with discounts and boosted position.  If you are selling a product line that is heavy that pulls in more than 1% bad shipping DSRs you have to do this or your business dies.

It can also be useful in you sell some items where you cannot possibly upload tracking or ship within one day (e.g. custom items) since eBay requires this on a certain percentage of your sales.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: Sunflower This user has validated their user name.
       
Fri May 31 00:56:43 2013
I'm with Map on this one. The worst of the worst buyers seem to buy the cheap items.
Love those Red paperclips Annie.
Thanks for the laugh!!!
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: FREDDY This user has validated their user name.
       
Fri May 31 08:15:01 2013
@ Annie,
Looked at the last item number. Checked completed items-also looked at feedback. Didn't raise feedback with paper clips but did get one for a picture of a truck.
I have a feeling this has been going on since they started the feedback system. In my case, I always look at the feedback to see what they have sold in the past.  Especially if the item I am buying is over $50.
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: PowerSeller2007 This user has validated their user name.
       
Fri May 31 08:57:41 2013
Ebay is so UNFAIR to small American sellers.  Stupid USPS start postage rate to Australia is $8+.

Even if selling paper clip is profitable, US sellers could not even sell like Australian and Asian sellers sub $1 dollar items.  Stupid Donahue
s
How Sellers Manipulate eBay Feedback System   How Sellers Manipulate eBay Feedback System
by: Moonwishes This user has validated their user name.
       Web Site
Fri May 31 11:04:53 2013
One of those paperclip sellers had tens of thousands of positive feedbacks and only 2 negs. Why would they bother doing this? Thanks for the links Marie. I wouldn't have believed it if I didn't see it.

I was actually confused on the red paperclip. What did the X mean? They would receive ten paperclips, or the were 10 times bigger or something? Whatever it was stupid and don't they have to pay for this listing or was it a free listing that is pushing REAL listings out of the way?
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