|Mon Feb 27 2012 14:55:33|
Do eBay Multichannel Listing Tools Really Help Sellers?
By: Ina Steiner
There is something I would love to hear both your as well as your readers' opinion on.
The past weeks (or has it been months..) I've been scouring the internet, looking for a good all-in-one solution to facilitate our transition from eBay-only to multiple channels, to automate a bunch of the processes we currently do manually, to give a clear overview of all our sales and listings, and to just generally make our lifes a bit easier.
Channeladvisor, eSellerPro, Linnworks, SolidCommerce and 247 TopSeller seem to be the big players. However, reading lots of reviews and forum posts, it really seems like all of these just make your online (and offline!) life a lot harder instead of easier. Tons of bugs, very unintuitive interfaces, and lacking customer support seem to be the three main issues.
Funny enough, almost all of the positive "reviews" and comments come from people that work for these companies (both disclosed and non-disclosed).
So, is it really a matter of choosing the lesser of these evils? Do you feel a software solution is really necessary to grow an ecommerce business past a certain level? Or does the proper amount of outsourcing work equally well?
Also, it would be great if anyone (who is not affiliated with these companies please) has positive experiences to share. Or would even go as far as to recommend the multi-channel solution they're currently using?
Looking forward to your response!
Note from the Editor: Check out EcommerceBytes Ratings and Reviews for inventory management and listing tools.
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