|Sun Apr 11 2010 23:45:11|
eBay Store Inventory Not Always Showing in Core
By: Ina Steiner
To the Editor:|
You can independently test this of course, but I did two separate searches today, and in both, store items showed up below (ie - the store was not in core). I thought that was the big difference with the new higher lowest fees ever - and now my fees are higher and I'm not even getting the benefits? Thanks, ebay.
Note from the Editor:
I researched this on Sunday evening to see if Store items were showing up below Core search results. In order to test this, you have to do a search for something with only a few core results, so I entered "mccoy pottery sailor bank." Sure enough, using the Firefox web browser, Store inventory showed up underneath Core results (this is theoretically impossible, since eBay converted Store format to Fixed-Price format). But doing the same search in Microsoft Explorer browser showed all items with no separate Store section.
I also tested it more broadly using the search term, "mccoy pottery". In this search, Firefox showed 2245 items in the "all items" tab, while IE showed 5457. I then noticed that in Firefox, Advanced Search had a checkbox where searchers could choose to include Store items in their searches. I grabbed a screenshot of a search for "Coach" showing the "Include Store Inventory" checkbox:
I also received a letter from another reader about this issue. He said that his eBay Store items that had been converted to fixed price listings (for higher fees) were not showing up all the time in eBay Core searches, "there is a link to then search eBay Stores," and he said his sales were "deader than a doornail" last week.
eBay is charging sellers significantly more money for what had been Store Inventory format in exchange for exposure in Core search results. It appears from my searches this evening that sellers are not getting what was promised.
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