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Sun Sept 10 2017 21:10:10

eBay Glitches Get Their Own Nicknames

By: Reader

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eBay glitches are so numerous, this seller says, that he's come up with nicknames to describe them, but it's no laughing matter.

Dear Ina,
The Glitches in eBay's programming are too numerous to count, I have been seeing major programming issues go uncorrected for months and in some cases years! Here is another one that has been around for a while and is still uncorrected, but now it seems to be causing even more trouble with current ongoing site changes. 

Here it is, let's call it the Where's Waldo Glitch! It occurs when you go into a listing to check the shipping cost; maybe you want to put in a different country or what not to see what your customer is going to be charged, or to get a feel for your wide area shipping costs. Well that's all well and good, However, if you fail to go right back to your location when done, EBay locks you in as now living there, even though your account can not be registered in more than one location, Right? (Well at least for most of us.) 

When you check a shipping cost, no matter what you are putting in the box, it should never change your Home Location, EVER! What this does now is manipulates any searches you conduct like going by distance, it also and I have had this happen, it can now think you're an International seller vs. U.S. where you are registered and show inventory in International Locations. 

Let me throw one more in here that I know has caused many people trouble. Let's call this one the FedEx Surprise, even though I have selected in preferences not to pass FedEx Discount on to customer, it shows the customer the discounted price and then when they go to checkout it raises it to the Non-Discounted price. 

These are just 2 of 100's of Bad Programming examples, is it really a mystery why Execs and stocks are running away from this company. I think eBay Live is just a Drink Fest, if they really cared, they should read your page every day and heed the warnings!
Tim

Comments (11) | Leave Comment | Permalink
Readers Comments

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: sellerchick This user has validated their user name.

Sun Sep 10 21:42:44 2017

And I thought the Where's Waldo glitch was my fault!! Drives me nuts!

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

This user has validated their user name. by: Philo

Mon Sep 11 00:01:42 2017

Global best Offer shipping surprise-  When you have an item that is sent to the global shipping program and a customer makes a best offer.  When you accept the offer it clearly states you will get $X for the item and $Y for shipping...but when you go to your paypal you get the Global best Offer shipping surprise, the $Y is significantly less than what they told you because they showed you the price the buyer pays to the global center plus shipping, not what you get......Ironically, on that one page where you have to make the decision to accept the best offer is where it only really counts.

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: smallstuff This user has validated their user name.

Mon Sep 11 00:42:09 2017

I put in other countries to determine shipping cost all the time.  I don't change my default location in my settings.  It works fine for me.

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

This user has validated their user name. by: LasVagueness

Mon Sep 11 02:33:09 2017

Like OP, if I don't change my zip/country back after I am finished researching, any other listing in which I check shipping indicates I am in the new destination.  

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: Snapped This user has validated their user name.

Mon Sep 11 06:37:27 2017

"Your scientists were so preoccupied with whether they could that they didn’t stop to think if they should."

"We have all the problems of a major theme park and a major zoo and the computers aren't even on their feet yet."

"Hold on to your butt!"

- JurassicPark

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: a_c_green This user has validated their user name.

Mon Sep 11 11:52:07 2017

Not sure where the OP is going with this, but you're not "locked in" to the ZIP code that you entered in your listing's shipping field when viewing the Calculated Shipping cost; it's simply going to remember it from that point onward, unless or until you change it back again. The "Ship from ZIP" setting in the Shipping form operates in a similar manner.

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: ignatz This user has validated their user name.

Mon Sep 11 12:18:02 2017

I'd love to know who started calling software bugs "glitches."

"Bug" sounds so hideous.

"Glitch" almost sounds cute.  And it's defined as a minor, temporary problem.

There's nothing TEMPORARY about eBay's numerous BUGS!

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: RL15 This user has validated their user name.

Mon Sep 11 13:20:27 2017

as long as the bugs only impact sellers, fleecebay is in no hurry to squash the bugs.

however, if the bug affected fleecebay. the bug would be squashed almost immediately

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

This user has validated their user name. by: Marie

Mon Sep 11 17:04:02 2017

If a bug impacts a seller, it will impact a buyer at some point as well.  Either in how the listing is written, shipping charges, pricing, location or something else.  

Of course some are more serious than others, but they are all intertwined.  

eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

by: Snapped This user has validated their user name.

Mon Sep 11 20:14:47 2017

In the early 50's, when computers were giant keypunch card run mainframes occupying a whole room, some troubleshooting one day revealed an actual moth that had shorted itself across some components in the wiring on what passed for a 'circuit board' at the time.  Hence, a 'bug' in the system.  

The word glitch, [a sudden instance of malfunctioning or irregularity in an electronic system] of Germanic root, first became used as part of the technical jargon of engineers in the early 60's during the US space program.  (Chiefly orchestrated by post WWII German scientists..). First 'noticible' usage by astronaut Gus Grissim, who blamed his premature hatch opening and subsequent sinking of his Mercury capsule on a 'glitch' in the explosive bolt mechanism.  Which was never either duplicated or proven.  

Fast Fwd 50 years.  Now used daily by eBay, whether technically 'applicable' or not.  



eBay Glitches Get Their Own Nicknames   eBay Glitches Get Their Own Nicknames

This user has validated their user name. by: RKTOYS

Wed Sep 13 17:32:59 2017

Finally got pushed into Seller Hub.  Love that it doesn't work right on a 4 year old, but HTML5-compliant, version of Firefox.  Hiding File Exchange is a nice touch too.  And what would I do without those great extra clicks between active, sold, and unsold listings?

Hate this trend in software.  At one time, these JavaScript frameworks existed to normalize the differences between browsers.  Great.  They bloated and bloated and bloated for no reason.  And then the duhvelopers decided they had a mandate to control others.  They stripped more and more of the compatibility but managed to keep bloating.  Now we have these disgusting, featureless websites written in what may as well be a foreign language for as little as it resembles JavaScript these days.  Sad, really.



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