EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Fri Sept 1 2017 11:50:53

eBay Sellers Freaked Out over Incorrect Compliance Notices

By: Reader

Sponsored Link

Dear Ina,
Over the last few weeks, I've been getting emails from sellers whose listing templates I revised over the summer. These are emails with a subject line like "Immediate action required. Remove active content and/or contact information from your listings".

I think eBay has been doing the search on older records as at least 90% of the "Sample listing IDs" noted in the emails either no longer exist in eBay's database or have been fixed as noted above.

Thus, many sellers are freaked out and, at first, suspect I did something wrong when, in fact, eBay has dropped the ball on this!

Of course, sellers will need to update the 10% of listings eBay notified them about.
Thanks,
Sally Milo
MiloDesign on eBay

cc: Griff, as perhaps he can notify the appropriate team about this.

Comments (4) | Leave Comment | Permalink
Readers Comments

eBay Sellers Freaked Out over Incorrect Compliance   eBay Sellers Freaked Out over Incorrect Compliance

by: RL15 This user has validated their user name.

Fri Sep 1 14:59:41 2017

fleecebay screw up...what a surprise said no one

grifter doing anything!! ha ha ha.

eBay Sellers Freaked Out over Incorrect Compliance   eBay Sellers Freaked Out over Incorrect Compliance

by: HappyOne This user has validated their user name.

Sun Sep 3 09:54:52 2017

I gave up trying to fix these things; now https. Let Ebay do what they want with these listings; they are not showing all of them anyway. This ''Major'' tech company can not fix if really needed to be fixed?

eBay Sellers Freaked Out over Incorrect Compliance   eBay Sellers Freaked Out over Incorrect Compliance

by: donald This user has validated their user name.

Mon Sep 4 01:09:49 2017



Yes, thanks to their buggy software I received it too. I no longer pay attention cause time is money. I don't have time to be on the phone with SS.

Also items I ship last week still show as not been shipped.

If eBay knows one thing is how to spell Incompetency.

eBay Sellers Freaked Out over Incorrect Compliance   eBay Sellers Freaked Out over Incorrect Compliance

This user has validated their user name. by: SalesBoy

Mon Sep 4 09:39:02 2017

I'm getting the same notifications, but there's no warning other than saying the listings may not display correctly for shoppers.  I have removed all I can remove.  I don't know what else I can do!

I agree with HappyOne that eBay isn't showing all my listings anyway.  Have you all noticed that a particular listing which has been long dormant will suddenly sell 3 or 4 times in rapid succession and then go dormant again? It has happened to me often enough that I'm sure it's no coincidence. It appears some listings are hidden and are suddenly made visible for a very short time and then re-hidden - the norm.  Why??  Who the heck knows?!

eBay just seems so hopelessly screwed-up.  I've given up calling, only to speak to someone in outer Mongolia who can barely speak English, and who just reads from a prepared script that doesn't even address my particular complaint.  This topic is no exception.  I'm just going to ignore it all.



Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.