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Wed Aug 9 2017 21:11:32

eBay Selling Limits Fosters Resentment

By: Reader

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Dear Ina,
I have a situation on my account and many other sellers are probably seeing this as well. A few years ago, I fell 'below standard,' primarily due to a couple of Liar Buyers within six months of each other. eBay slapped me with a 'restriction.'  

What's truly laughable about this 'restriction' is that it's for an item count and "Gross Merchandise Value" that's WAY more than anything I ever listed, even BEFORE this so-called 'restriction.' I'm ostensibly 'limited' to 150 items and $31,000 total starting bid/BIN prices. 

I can only dream of selling, or even listing, that kind of volume, as the site doesn't provide enough effective sell-thru to even bother trying. 

Now, the question is, since this is actually no 'limit' at all, why would eBay do this? It's an annoyance; a constant reminder that eBay considers me a sketchy seller, even though my current performance level is "above standard." Why would any business persist in insulting a paying customer in this fashion? 

When you listen/read the CEO's constant nonsense about 'artificial intelligence' you just can't take him seriously, as a rather simple algorithm could be written to periodically review these 'limits' and cancel them when they clearly serve no purpose, other than telling a seller "We don't trust you." 

Perhaps you can put this on a blog and invite comments.
Regards,
V

Comments (16) | Leave Comment | Permalink
Readers Comments

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: eXtinctBay

Wed Aug 9 21:40:39 2017

What happened here is that you fought the liar buyers (even though you were in the right to challenge whatever they were lying about).

And you lost a couple of buyer protection claims because you stood up for your rights, and refused to be ripped off.

Since you do not sell a lot of merchandise, eBay decided to impose selling limits because they have labeled you as a bad seller.

Unfortunately, what they expect is for you to let their customer obtain stuff for free at your expense. Since the company cannot afford to lose any more business to Amazon or Wal-Mart, they need to rely upon their sellers to help keep things afloat.

After all, it's ''just the cost of doing business, and every company who sells things makes allowances for these losses'' (actual eBay Seller Support canned response).


eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: toolguy

Wed Aug 9 23:54:49 2017

OP, you feel insulted?

$31,000

I've been on eBay since 1998, I have a limit on my account of 150 items or $5000 a month in sales.

That account will never see those kind of numbers.

I do have another account I use more often.

I has NO LIMITS, but again that's way higher then I need.

I usually have 150-200 items listed and sell $4000-$6000 a month.

eBay & I have been in business together for 19 years. . .

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: thebobman This user has validated their user name.

Wed Aug 9 23:55:51 2017

You might need to look into other items because that volume isn't that hard to hit. I usually have about 250 items a month listed, sell 70 orders and do $5-$7k a month in sales. Currently I have about 240 unique items listed (about 2,300 items total) for a total value of about $95,000. Last month was my best month ever and did about $33k worth of sales.  

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: EvilCorpBay This user has validated their user name.

Thu Aug 10 01:08:02 2017

There is a huge difference between eBay Selling Limits and eBay limiting your selling. True eBay selling limits, (eg. XX items listed or $XXX.XX sales per month) is not the problem at hand and relay only effects existing sellers that suddenly ramp up sales too quickly and new sellers trying to break into the lucrative world of selling items on eBay...lol.
eBay limiting your sales...now that is the REAL issue. Its not a problem with search, or technical glitches, or how many positive or negative feedback, DSR ratings, sponsored listings, your pricing, product pictures  or descriptions, etc. that is limiting sellers on eBay. Yes those things I mentioned have some influence in the horrible algorithm eBay masterminds have implemented to make eBay a safe and fair marketplace for all. eBay and eBay alone is responsible for limiting sellers. Please don't ask for data and sources as I wont provide it, in fact don't respond at all...I never return to see if someone will convert me. I just plant the seed of knowledge for others. Those who know, know, Most who seek the truth will find it. Those that doubt will always doubt. And those who spread propaganda and ignorance will continue to do so despite the truth.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: Rexford

Thu Aug 10 06:51:54 2017

There are selling limits (the ones that they actually tell you are in place) and there are invisible selling limits.  You will always know when you hit the "real" invisible selling limit because you will indeed become invisible in search until the next month after you hit that limit.

And of course they will never tell you what you did to warrant being hidden so that you could actually correct the situation.

Always remember that these rules (the ones that you know about and the ones that are ambiguous) do not apply to their large enterprise sellers or the Chinese.  In fact they constantly break the rules  and don't even receive the slightest slap on the hand.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: RKTOYS

Thu Aug 10 07:24:58 2017

I agree with OP.  My limits are sky high, 1600 items or $78K.  This is after boost from 1100/$49K because I sold $700 in July which was, I think, my best month ever for online sales.  I wish I could move that much every month, let alone $33K.  But I know I got lucky, selling old toys at double/triple retail that I couldn't (and didn't care to) give away for half price two years ago.  When that backstock runs out, sales stop until the next thing I've been sitting on (because it wouldn't sell at retail price) suddenly becomes desirable enough to actually pay for.  That's no way to run a business IMO but that's what the toy market rewards.  Everybody's "oh me, oh my, so 'spensive" about $20 until they have no choice but to pay latecomer tax.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: Windkissed This user has validated their user name.
Web Site

Thu Aug 10 08:10:14 2017

Ebay's major downfall is that they do not trust their sellers.  Most of us have many years of business experience and know what we are doing.  Its common knowledge now that anyone will try and get something for nothing, its actually considered good business to bilk someone out of money.  Sellers deal with it all the time, I hate the "make me an offer" when I already list something at a reasonable price for the quality of the item but the buyers wants it for half the price and FREE shipping.  Plus we lose money sometimes on shipping when we offer FREE shipping.  So I do not feel guilty when I come out a couple of dollars over with shipping sometimes.  The buyer doesn't think they should be screwed on anything but yet its OK for the seller to always get screwed.  I am an experienced business person with 35 years or more under my belt and I have never believed that the customer is always right.  In this day and time its not logical to think like that.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: Volvo351 This user has validated their user name.

Thu Aug 10 08:55:45 2017

I'm the de-facto OP here; the letter writer. Yes, I know about those 'invisible' selling limits - the rumored throttling and blackouts, the search engine that doesn't bother searching, lack of site promotion, diverting shoppers to preferred Chinese sellers, etc. The original question boils down to: If feeBay can't actually move a seller's merchandise, why add insult to [financial] injury?

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: Volvo351 This user has validated their user name.

Thu Aug 10 09:12:44 2017

@toolguy It's a rare day indeed when you and I have something close to a meeting of the minds regarding feeBay's practices. So, you acknowledge that these 'selling limits' are poorly conceived and serve little or no purpose. And even when the claimed basis for imposing them [ie. 'below standard' performance] has long since passed, eBay doesn't bother to lift them.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: DVDsandMore This user has validated their user name.

Thu Aug 10 10:48:37 2017

I believe EVERY account has selling limits, it's just not visible to all sellers.  The view has to be turned on by eBay for some reason, and if limits have been imposed, it gets turned on for you.  If you have a good history, they will raise them with a phone call.  I don't think they will get raised automatically.  

The limits do prevent a good account from being hijacked and over flooded with fraudulent listings.  

I too have had a competitor buy so many items my account was suspended from eBay permanently.  It was restored when eBay booted that buyer, but it took two months.  That fiasco put limits on my account, but I've never had a problem getting them increased.  

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: hopeforthebest This user has validated their user name.

Thu Aug 10 10:50:51 2017

Toolguy,

You and Ebay aren't 'in business together' any more than the wolf is 'in business' with the herd of sheep it preys upon.

They don't even know who you are, to them you're just a number in a huge database somewhere, and if you disappear tomorrow nobody who works at your 'in business together for 19 years' partnership will know or care you're even gone.

Heck of a partner you've chosen to be best buds with, guy.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: toolguy

Thu Aug 10 11:41:57 2017

@hopeforthebest

eBay just found a buyer of my Wolverine Bronze Co, aluminum angle plates.

They are so rare you can't even find a picture of them on the internet (except for mine)

Thank You eBay for being the GREAT partner you are!

You earned your 8% commission on this one. . .

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

This user has validated their user name. by: Rexford

Fri Aug 11 08:02:24 2017

ToolGuy says "Thank You eBay for being the GREAT partner you are!"

Does that 8% include the percentage of shipping that they steal from you every time you make a sale?

I have somewhat of an elephantine memory, and I for one remember all of the times that you have complained on this blog about your "GREAT" partner.

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: hopeforthebest This user has validated their user name.

Fri Aug 11 10:44:34 2017

Baaaaa! Baaaaa!

Thank you so much wolf, for keeping the other predators away.

It's so safe here with the wolf around to protect us!!! We're sooo lucky to have such a generous, kind master!!!

What's that? Why yes, I'd LOVE to join you for dinner!!!

Baaaa! Baaaaaaa!

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: TomH This user has validated their user name.

Fri Aug 11 21:56:24 2017

@RKTOYS
"....oh my, so 'spensive" about $20 until they have no choice but to pay latecomer tax......"

lol,,,, absolutely!

eBay Selling Limits Fosters Resentment   eBay Selling Limits Fosters Resentment

by: Dave in NJ This user has validated their user name.

Sun Aug 13 14:26:06 2017

Here are my limits which represent top limits:

Monthly limitsGlobal
10.0Bmore items
230,415listed and sold / 10B limit on quantity of items
$500.0B more
$2.8Mlisted and sold / $500B limit


I am 4 years in with eBay, read the rules, follow them, and developed an eBay business model to add to my other selling platforms. For those talking about eBay stealing 8%, you really need to evaluate what eBay can actually provide you with. Its not stealing, its the fee for bringing millions of buyers directly to you.  



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