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Wed May 17 2017 13:22:32

Seller Questions Integrity of eBay Pricing Data

By: Reader
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Dear Ina,
With all the current problems at eBay, I think this one is being overlooked but is one of the biggest, and is also affecting sales. It could be argued that this issue invokes legal issues that eBay could be made to answer for:

eBay is manipulating sold price data, this is causing resellers to pay too much when at auction's or thrift stores, and causing sellers to list items at too high of a price point. This is a MAJOR problem because it will have a ripple effect through the entire industry, an industry that is already on very shaky ground.

For a long time now, eBay has hidden Best Offer Prices, causing sellers and buyers to play detective to try and figure out what an item actually sold for. This could be accomplished by searching sold items and stacking them high to low to see where the price with a line through it fell, this would give you an idea of what price it actually sold for.

Now eBay has taken it to the extreme, and shows the items sold price, as the full original price, EVEN if it was sold on-sale or through a message offer. 

The other day I watched a friend's item that sold, it was a 200.00 watch, my friend had a 30% off sale and the watch sold for 140.00, when I searched my friends sold items, it showed as 140.00 for hours, but then it changed back to 200.00 and has no indication that it was sold at a reduced price. If someone researched that same watch today they would assume it was sold at 200, causing any buying or selling decisions to be based on false data. 

I have not researched if Worthpoint/Terapeak will show the 140 or the 200. If these 3rd party historic price providers show the false numbers then their databases are all corrupted. If they do show the correct prices, it proves that eBay is corrupt!

Thanks.
Tim
Reading EcommerceBytes Letters Blog: Seller Questions Integrity of eBay Pricing Data
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Readers Comments

Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
This user has validated their user name. by: Ming the Merciless
       
Wed May 17 13:36:31 2017
Another piece of creative (aka dishonest) bookkeeping to boost ebafia's GMV for Wall Street.

Wise up, Wall Street! You're being played!
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
This user has validated their user name. by: eXtinctBay
       
Wed May 17 14:49:55 2017
And this is why eBay continues to use the Best Offer option. It is disingenuous to not post the final sales price, but as Ming mentioned, it makes their financials look good on paper.

As far as using any pricing information for any item sold at less than ''retail'' for research purposes, I would assume that most items sold through an offer sell for 25-30% less than the posted price.

Combine this with the 35 to 40% you lose right off the top for eBay / PayPal fees and income taxes, one would need to purchase items at no more than 20 cents on the gross sales price dollar to make any true profit.  
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: lessthanthreerecords This user has validated their user name.
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Wed May 17 17:57:55 2017
You can still find out the actual price the item sold for.  Go to watchcount.com and enter the eBay item number in the "keywords" box.  In some cases, it will show you the actual selling price on this site, but if not, it should at least link you to an international eBay site.  If you click that link, the actual selling price will be shown.  It would be nice if eBay would show the correct selling price in the completed listings section, but at least you can still find out.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: Snapped This user has validated their user name.
       
Wed May 17 18:30:45 2017
More than the noted BO element plays in to this inaccuracy.  

Even though an item may have 'sold', eBay does not account for those never paid for, or never shipped after being cancelled.  An unconsummated agreement does not constitute an agreement as to price point, though eBay's data would imply it does.

Also, many more items these days that might have sold go unsold because they expired never having even been seen.  

Particularly for the seller of the unique, having some reasonable idea of marketability and price point one may expect via a venue through research done using that venue is critical to a business' success on that venue.

But the level of inaccurate data on eBay now renders reliance on such research potentially fiscally fatal.

None of this really matters to the megabox sellers spewing mass commoddity of course.  Imagine that.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: Lightning This user has validated their user name.
       
Thu May 18 00:45:29 2017
Maybe best not to complain too loudly about this.  Ebay might solve the problem by removing ALL past sales, not just the ones that you are concerned about. No obligation to show them.  I don't see any on Amazon, unless I just don't know how to find them.  
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
This user has validated their user name. by: LasVagueness
       
Thu May 18 00:53:01 2017
Thanks @lessthanthreerecords for the watchcount.com link. It worked!
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: Chicago48 This user has validated their user name.
       
Thu May 18 03:03:19 2017
I wrote the executives at Ebay and told them basically, that the "sold listing" button on the left side was useless.  That they should only show it to the seller, not the buyer.  Ebay continues to use options that are archaic.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: Tiffee Jasso This user has validated their user name.
       
Thu May 18 03:26:40 2017
I take it like it is and use my own instincts to price something. Some weeks an item will fetch $10. A few weeks later it will fetch only five dollars despite any research that may tell you different. Next year it could go for $2 to $20 depending on demand market. I think it costs much more in time to try and figure how to snipe others sellers by lowering your item a few pennies.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
This user has validated their user name. by: Rexford
       
Thu May 18 07:26:25 2017
Sellers should really be careful not to price their items too lowly, as I often see, especially on fine and luxury items. Perceived value exists. Price your item too low and it loses its perceived worth.  Scarcity of an item also comes into play. You won't get top dollar if there are 50 other items just like it on eBay.

Of course, don't put a blurred, dark grainy photo of a luxury item shot on the floor and expect to sell it for a high price.

eBay doesn't set my prices.  I set my prices. And I take other factors into account besides eBay pricing data.  I am patient as well--I will wait as long as I need to to get the price I want.  
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: funkygrrl This user has validated their user name.
       
Thu May 18 07:42:04 2017
I find the sold prices extremely helpful on Ebay. Of course, you have to keep in mind that some sellers are idiots and price their items way to low, or think that it's still a good idea to do a $0.99 auction...
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: GotToGetOut This user has validated their user name.
       
Thu May 18 08:19:56 2017
Well, don't worry about it. Pretty soon they'll stop having any prices for sold items. I always think there's nothing else they can do to make it harder to sell or more expensive but they always come up with something!
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: Barbbie This user has validated their user name.
       
Thu May 18 09:49:16 2017
Sometimes raising your price does help sales, whether it be ebay giving it more exposure due to more profit for them or perceived value.
I think the important thing is that your item should be similarly priced to others, items priced a lot lower, may cause buyers to think something is wrong with it.
On ebay, this can allow you to highlight your own great service and listing wording and photos over your competition, hopefully resulting in your sale.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: epuise This user has validated their user name.
       
Thu May 18 10:32:53 2017
What were stocks last week... what are they today... past sold prices are irrelevant...
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: bpm This user has validated their user name.
       
Thu May 18 11:04:50 2017
Everything Ebay does is designed to inflate their GMV - this is just one example. Another that I've noticed lately (correct me if I'm wrong) is that on Selling Manager the total for sales is the total of your sales only; on Seller Hub, the total sales figure includes P&P as if P&P is a sale - it's clearly not, but are Ebay now booking P&P into their GMV? That would inflate their bottom line even more than booking BINs as if they sold at full price. Is this even legal?
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
This user has validated their user name. by: Ming the Merciless
       
Thu May 18 14:27:15 2017
The integrity of ALL data and data claims ebafia releases must be questioned because so much of it is, ah, inaccurate.
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: sickandtired This user has validated their user name.
       
Thu May 18 21:00:07 2017
Ebay is corrupt !!!!! OH NO, SAY IT AIN'SO  :(

Really, I just about spit my wine on my screen.......
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: dander This user has validated their user name.
       
Sun May 21 15:31:41 2017
how does this make the financials look good on paper? Ebay reports its revenue and likely the sellers total revenue. This is all audited by outside auditors and the auditors will not fudge the facts. Wall street isn't stupid only most investors that don't do their homework are
Seller Questions Integrity of eBay Pricing Data   Seller Questions Integrity of eBay Pricing Data
by: imbloated This user has validated their user name.
       
Sun May 21 22:46:55 2017
Finally! I did let you all know about this last year and posted a photo proving it on my facebook page but it didn't get accepted as true. The price is shown wrong even in myebay AND when I get an invoice, it shows the full price, not the best offer than was accepted. When I click on "pay now" the correct price is shown. So the code is deeply imbedded since it even corrupts the buyer invoices. It is an odious lie to show "sold for" with a fake amount. It's fraud, pure and simple, and it needs to be addressed by government agencies.


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