eBay is sending some visitors away thanks to a glitch it has failed to acknowledge or fix.
A reader explained in mid-November, "When working on our next auction, we received an error message... "You've exceeded the number of page requests allowed for one day. Please try again tomorrow". We seldom look at current auctions, unless we have a question. How can anyone buy or sell if they are limiting pages until tomorrow? Anyone else have this problem?"
Last week, a reader sent us a screenshot showing the message his parents were receiving when trying to use eBay, explaining:
Don't believe I have seen this listed on the site/blog yet, but my parents for example, keep on getting a "Limit" exceeded message when searching or using eBay. It basically tells them to "Come back tomorrow".
The exact message is "You've exceeded the number of requests allowed in one day. Please try again tomorrow."
They have been in touch with eBay for almost two weeks now with no answers or anything that resembles a response of any real kind. Attached is a screen shot as well.
Users have also been talking about the problem on this thread
, started in mid-November with the most recent post dated today, January 8th.
For sellers who've been experiencing low traffic and sales, it's discouraging to think eBay is turning away some shoppers by failing to fix a glitch first reported 7 weeks ago.