|Sun Sept 14 2014 07:02:28|
eBay Down: Twelfth Outage of the Year
By: Ina Steiner
Reports are flooding in that eBay is down, estimated to be the twelfth major outage eBay has experienced this year. The website IsItDownRighNow confirms problems with the site.
Wrote one EcommerceBytes reader: "Can't log into eBay. Not with any account on any browser. One comedy screen told me it was my browser settings."
Other readers reported the problem on Ecommerce EKG. "eBay main page will not load on Firefox or Google Chrome @ 6:50am EST. Can get to the community boards, but still can't get to or log into my eBay account."
And users reported the problem on the eBay discussion boards, such as a thread titled, "Anyone else having sign in issues to eBay itself?" where a user wrote: "It's suddenly either just spinning on the sign in page on FF and on IE it won't even bring up the sign in page."
It's been a tough year for eBay Marketplaces with a security breach in February and March and major site accessibility issues. On top of that, eBay's Chief Technology Officer Mark Carges has just stepped down to focus on a family matter.
Please let us know if you're having problems by indicating so on the Ecommerce EKG board and leaving a message in the comments below.
Update 9/14/14 10:39 pm EST: eBay is blaming the problem on "unexpected power issues with storage arrays linked to some of our databases," see Monday's Newsflash story for more on the latest from the VP of eBay's Global Platform & Infrastructure Group Sri Shivananda.