|Wed Oct 24 2012 20:44:54|
What eBay's New Global Shipping Program Means for Sellers
By: Ina Steiner
| eBay is piloting a new program for U.S. sellers to help them ship goods overseas. We broke the news of the new eBay Global Shipping Program in August, and this week, we spoke to Rafael Zimberoff, Product Manager for ShipRush, to learn more about the program and what it means for sellers.|
eBay is piloting the program with a subset of sellers, and according to Rafael, the program will remain opt-in. The big carrot to using the program is international visibility, coupled with ease of use - no more customs forms, no more worrying about duties and taxes. The seller simply sends international orders to a domestic address where Pitney Bowes, on behalf of eBay, handles the international leg of the package's journey.
One of the biggest challenges will be to see how a U.S. listing that charges full price, domestic and international shipping along with duties and customs stacks up against listings from domestic sellers on eBay's international sites. Unless it's a hard-to-find item in, say, Germany, then would a U.S. product really be less expensive than a product sold by a German seller once you factor in all those extra costs?
Other areas sellers will be looking at closely is the issue of returns and of feedback ratings. In today's podcast, I asked Rafael about these issues and others to try and get a handle on the program from a seller's point of view.
Rafael also shared his thoughts on yesterday's news from eBay about Fedex, and he shared some shipping tips for sellers.
It's well worth readers' time to read about the Global Shipping Program and listen to the podcast. Then let us know what you think of the program and if it will work for you.
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