eBay will roll out Guaranteed Delivery in the US this summer - at launch, eBay will guarantee delivery in 3 days or less on 20 million eligible items, millions of which will offer free shipping.
In addition, shoppers will also be able to search for and filter items by 1- and 2-day delivery.
"While the majority of items on eBay already ship within 3 days or less, as well as for free, Guaranteed Delivery will give shoppers even faster delivery options and the confidence that their items will arrive on time," said Hal Lawton, Senior Vice President of North America at eBay.
Guaranteed Delivery will launch this summer with no additional cost to sellers. However, sellers must meet a required set of shipping standards to participate.
If a guaranteed item arrives late, the buyer can request to have their cost of shipping refunded. If the shipping was free, then the buyer will receive a coupon to be used towards their next eBay purchase. Alternatively, the buyer can also choose to return the item at no cost.
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