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Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun Mar 19 2017 13:14:33

New Wrinkles in eBay Ban on Active Content

By: Ina Steiner
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More and more sellers are becoming concerned about eBay's pending ban on Active Content as they receive notifications from eBay warning them about specific listings. Now comes word of a browser plug-in that has nothing to do with ecommerce, but has been found to have injected javascript into the listings of sellers who use it.

A reader alerted us to the latest problem. One of his computers uses Lastpass, a password saving program, and said he just learned that it had injected javascript into his eBay listings without his knowledge.

He had used eBay's preview feature (as recommended) to check for Active Content and had found none. But when eBay sent him an email this week showing he had over 300 listings containing soon-to-be-banned content, he checked some of his listings' HTML individually and found the Lastpass code.

His first concern was why eBay's preview feature hadn't alerted him to the fact his listings contained Active Content. The second concern was learning that a browser plug-in like Lastpass could modify his eBay listings. Not only that, but he was concerned about the fact that the code contained words like "new password" and "old password."

"eBay has a vulnerability in its system that Lastpass has exploited (no doubt accidentally)," he wrote. "eBay sellers were lulled into a false sense of security for months believing that since they previewed their listings (as recommended by eBay) by using the eBay preview tool and nothing showed up, that they were in compliance."

Other sellers have contacted us in recent days after receiving eBay warning notifications. We ran a test by putting some listings containing InkFrog, Vendio, and Auctiva tools through this Active Content checker and found they contained Active Content.

Many legacy listings contain javascript from tools designed to enhance or add functionality to eBay listings, such as hit-counters, videos, or scrolling galleries, which showcase their other listings. ("Reusing" old listings is common through relisting, sell similar, and Good Til Cancel.) But in June, eBay will disable all Active Content (javascript, Flash, plug-ins, and form actions) over security concerns that have been a reality for the past decade.

InkFrog founder and CEO Greg Sisung reiterated the problem is not isolated to any single service provider. Sellers may have active content in listings from templates from other services or from older listing tools.

"Most people use their own templates when they list with us, and if they have javascript or other things in them, they will not be compliant," Sisung explained. "If someone builds a new template using our template builder, it is now 100% compliant - so it depends when they created their templates originally."

Inkfrog added a way for users to manually convert listings to become compliant with eBay's new policy, and recommends customers read this post carefully, as there are consequences of disabling Active Content.

Each provider is dealing with the changeover differently. Some providers of eBay templates and tools say there's a silver lining for sellers, who could use the opportunity to take advantage of updated, mobile-friendly templates.

In the meantime, sellers should test their listings. Using this tool, you can enter an item number and hit scan, and scroll down til you see the "Markup" tab.
Reading EcommerceBytes Blog: New Wrinkles in eBay Ban on Active Content
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Readers Comments

Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: Scotty This user has validated their user name.
       
Sun Mar 19 19:47:43 2017
Auctiva keeps saying they will have a template update tool and/or automatically update current listings with compliant template versions, but they have not done so yet.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
This user has validated their user name. by: The End
       
Sun Mar 19 20:45:20 2017
NEW SELLING VENUE PLEASE ! ! !
Can't have blood suckers and leaches.
The first excellent one to show up this year will DOMINATE.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
This user has validated their user name. by: Ming the Merciless
       
Sun Mar 19 23:14:26 2017
What a frigging nightmare!

All because ebafia failed to CLEARLY communicate everything they call "Active Content."
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: handmedownheaven This user has validated their user name.
       Web Site
Mon Mar 20 00:25:28 2017
Thank God for publications such as this when dealing with feebay.  It is getting to almost be a daily nightmare.  PLEASE someone recommend another venue that is producing results so that we will quit being victims of their half assed web site
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: Tiffee Jasso This user has validated their user name.
       
Mon Mar 20 04:49:28 2017
I use Ebay listing services. My only concern is when I use Sell Similar that sometimes when I relist the item after 30 days, it reverts the description back to whatever the previous listing was. I thought it was me, but when I checked my other site, I found the description was correct. I have had this happen so many times that I now use NEW LISTING for each and every listing so they cannot corrupt my listings. Time consuming and worrisome at the same time.  
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: Chicago48 This user has validated their user name.
       
Mon Mar 20 06:47:42 2017
I removed my Youtube videos of products and replaced it with an embedded html/URL link.  Works fine.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: Donkey This user has validated their user name.
       
Mon Mar 20 09:10:09 2017
Tiffee,
Something similar is happening to me with my pictures.  The listing in turbo lister shows the correct picture and the ebay confirmation e-mail shows the correct picture.
When I view the actual listing on ebay it shows the ''old'' picture or the picture of the listing that I duplicated and changed.
Very frustrating to have to go in each listing then and update the picture again.
Called ebay and they have no clue what is going on.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: Volvo351 This user has validated their user name.
       
Mon Mar 20 12:35:17 2017
Well, I don't use these listing tools or content generators. Sell-thru on this so-called 'ecommerce platform' is so hiss poor it probably wouldn't matter anyway.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: val2525 This user has validated their user name.
       
Mon Mar 20 13:28:19 2017
If you use the Google analytics tool, it will add active content to your listings. I had to remove all my tracking html code.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
This user has validated their user name. by: Actonebay
       Web Site
Mon Mar 20 17:24:00 2017
We offer an action list for eBay stores that starting today also checks and let's you know which of your listings have active content. We would love to get the eCommercebytes community's feedback.
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
by: wackymacs This user has validated their user name.
       
Mon Mar 20 18:52:21 2017
I run several browsers on this PC. Today, I used Mozilla Firefox to do a search for an item on eBay. I normally do not use Mozilla ... nonetheless. The eBay results for my search came up and then, an overlay appeared saying, ''Please enable JavaScript. Our new search experience requires JavaScript to be enabled. Please enable JavaScript on your browser, then try again.''  Meanwhile, I'm receiving messages to change my listed items for sale due to their containing JavaScript! Granted, I do use another computer to list/create/relist on eBay. But, what is that all about???!!! On one hand using JavaScript is no good, while the other hand is saying that I need JavaScript! Wow, eBay certainly is circling the drain, isn't it!
Perminate Link for New Wrinkles in eBay Ban on Active Content   New Wrinkles in eBay Ban on Active Content
This user has validated their user name. by: RKTOYS
       
Tue Mar 21 09:16:59 2017
They don't like _your_ JavaScript.  eBay's endgame is for sellers to have a small 20x4 block of text like on Amazon.  All that's stopping them is the lack of a catalog and I refuse to help them build it.


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