Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Jan 28 2013 15:08:34

eBay Ads and PayPal Glitches Pose Challenges for Sellers

By: Ina Steiner

Sponsored Link

PayPal is having glitches on its site that impact the ability to checkout on eBay, and to process payments on merchants' own websites. "Paypal's IPN is down," wrote a seller on the Ecommerce EKG System Announcement board. "When someone makes a purchase on our website using paypal, paypal is not sending the information to the backend of our website. So we do not see the order.. Thanks Paypal....."

Another seller wrote on Ecommerce EKG, "It is down, the last transaction received was at 12:49am Central Time." Shoppers also had problems checking out with PayPal  on eBay overnight.

PayPal explained on Sunday evening, "We are experiencing a system issue affecting Instant Payment Notifications (IPN) on the Live Site. Merchants may not be currently receiving IPNs for transactions. We are working towards resolving this issue."

Its latest update on Monday morning said, "Our technical teams are fully engaged and are actively working on a resolution. While we have observed some marginal improvement in IPN delivery, the majority of IPNs are still delayed. We will provide next update by Jan 28, 2:00 PM PST (Jan 28, 10:00 PM GMT) or sooner if there is a change of status."

You can track the progress of the PayPal glitch on X.com, the company is offer assistance through Twitter.

See update in Tuesday's EcommerceBytes Newsflash.

eBay Sends Valentines Day Shoppers to Rival Jeweler
Meanwhile, shoppers perusing jewelry on eBay for Valentines Day presents have a lot to choose from, including vintage, costume and fine jewelry. But eBay is sending those actively engaged shoppers to a rival retail site.

When shoppers click on an item such as a Kenneth Jay Lane necklace, eBay displays an advertisement on the listing for Ice.com, which is number 270 on Internet Retailer's list of the top 500 retail websites.

The ad appears to the right of the top description area directly underneath the eBay Seller Informatin section. In this case, the ad for Ice shows rings with the words "Valentine's Day Gifts Extra 25% Off Jewelry - Free Shipping - Check it out."

The ad takes them to the Ice.com homepage rather than a landing page. We noticed ads for competing products on eBay listings last month as well as eBay gears up its on-site advertising.


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Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Ming the Merciless

Mon Jan 28 17:16:08 2013

Wall Street banksters, take note:

Ebafia is losing more money in site sales revenue than they're making on these competitive ads.

The FACT is, Wall Street banksters, that in recent years ebafia has initiated a wide range of paid ads within and outside of (e.g., search results) paid seller listings WITHOUT SUCCESS.

Further, banksters, desperation tactics like this drive more and more sellers away which is precisely the opposite of what ebafia needs now.

The anti ebafia word of mouth campaign continues to spread as fewer and fewer people are willing to sell on ebay, have their paid listings devalued or nullified, and risk losing both the item they're selling and the money a scam buyer paid for it.

Write about THAT, Wall Street!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Philip Cohen
Web Site

Mon Jan 28 18:15:12 2013

PreyPal Glitch: Clunkety, clunk, clunk, clunk … and it’s not as though PreyPal’s inherent “clunkiness” is the only problem PreyPal has, particularly for the very small sellers that are all that PreyPal will have left once Visa and MasterCard finally run their “digital wallet” steamrollers over the eBafia’s payday lending and money skimming operation … http://bit.ly/UVXx53

eBay Ads: Well, eBay has been sporting such ads on sellers’ listings for some time now; and this sort of active stupidity can only indicate just how desperate the bunch of headless turkeys “out of control” on the bridge of the rusting old scow are becoming … And, why would anyone think that eBay would think to categorise such advertising and avoid completing with their own eBay sellers? The contribution to the bottom line is the only consideration … You wait and see how many ads eBay will stuff onto that that page when all listings finally become listing fee-free …

No wonder the chief headless turkey and his associates are selling large chunks of their eBay stock at the now year-high price: the insiders know how unstable eBafia’s future is … http://bit.ly/W5v1ll

eBay / PayPal / Donahoe: Dead Men Walking … http://bit.ly/11F2eas

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: permacrisis

Mon Jan 28 18:43:31 2013

Even if the ads were profitable and 'paid the freight', they still illustrate an utter lack of managerial understanding about what motivated folks to shop on ebay in the first place.

The original ebay was the 'anti-business', it was the alternative to dealing with businesses. Although sellers knew better, it seemed to buyers as though on ebay, there were many vendors-- but no corporations butting their heads in with crass, schlocky adverts. Anyone who began receiving the 'Seller On-Ramp' glossy brochures starting in 2005 knew better.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: pace306 This user has validated their user name.

Mon Jan 28 19:51:28 2013

eBay ads on your listing page TRULEY speaks volumes about what eBay thinks of you as a seller.

Its not ''YOUR PAGE'' and the customer isnt yours either. The ONLY thats yours are the chargebacks, the non paying buyers, the invisible magic DSRs, the VERO goons, and all the headaches ... not to mention the Paypal chargebacks.

I know what eBay thinks of me - thats why I do my best to go around them as MUCH as possible. Like Annie, I use eBay as a tool to grab sales and to guide people to doing as many off eBay transactions as possible.

It wasnt bad enough that eBay illegally let VERO go after me - for things like ''unauthorized'' (theres no such legal term - its call the First Sale Doctrine and the Lanham Act), eBay actively admitting to changing search results (thats FRAUD since we pay to be seen and are not becuase of purposeful manipulation by eBay), and of course product ads - 3 on each page by my count.

As I and others have said - its a rigged card game - just like playing dice in the back of a dirty room in chinatown (like they show in the movies).

When I started this I stupidly thought eBay was my partner, Id bring in customer with my deals and bargins, and eBay would help deliver sales .... then I learned. Then I had to threaten legal action, then I went to Amazon. Not that Amazon is better - but at least there are LESS games and less lying, cheating and stealing then on eBay!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: Bloggo This user has validated their user name.

Mon Jan 28 21:26:13 2013

Speaking of PreyPal’s inherent “clunkiness”. Today, a buyer paid for an item that was won a few days ago. ebay/Paypal ran the transaction mutiple times and I was paid mutiple times for it. Paypal CSR told me to refund all but one, the first one I received.  I did so. The result being that my Paypal info is now correct but My ebay  no longer has the valid transaction.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: Terry in Texas This user has validated their user name.

Mon Jan 28 22:09:59 2013

@ Bloggo. glad to see i wasn't crazy. was shipping a purchase today and noticed that the buyer had paid TWICE. i don't ever bother calling paypal (although maybe if the item was paid for MULTIPLE times).  i just refunded his total amount for the second payment. then i emailed the buyer, explained what happened and issued a cancel transaction notice via ebay to get my fees back.

i also had an issue this morning where the buyer received the notice ''payment immediately''. (i was going to send a new invoice with a different shipping price). i don't require immediate payment on my items so i'm guessing it was another glitch.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: Bloggo This user has validated their user name.

Tue Jan 29 00:15:25 2013

The CSR said it was a known glitch. Another day, another glitch.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: Bloggo This user has validated their user name.

Tue Jan 29 00:16:37 2013

"Our technical teams are fully engaged and are actively working on a resolution. " Ha ha ha.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Ming the Merciless

Tue Jan 29 01:23:13 2013

"Our technical teams are fully engaged and are actively working on a resolution."

Hey ebafia/PreyPal: Replace Fortran!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: Sheine_a This user has validated their user name.
Web Site

Tue Jan 29 01:28:12 2013

i heard to many negative feedbacks from the sellers and the consumers from ebay and papypal tsk, fix it up  

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Philip Cohen

Tue Jan 29 02:33:36 2013

"In our profession, precision and perfection are not a dispensable luxury, but a simple necessity."
—Niklaus Wirth, "A Few Words with Niklaus Wirth". Dr Carlo Pescio (June 1997)

Back to school all you eBay turkeys ...

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: pace306 This user has validated their user name.

Tue Jan 29 07:55:14 2013

''Our technical teams are fully engaged and are actively working on a resolution'' =  we got caught trying to steal SOMEONES money - but since you caught us, we are busy trying to think of an excuse to cover our ass and not get into trouble. We are also busy resetting all the transactions that are blatant so we wont get caught. Please mind the ''glitch'', we are simply kicking people ''out of the system'' while we fix it to cover ourselves!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Al G

Tue Jan 29 09:20:19 2013

   Write (6,201)
201 ''We are experiencing technical  difficulties.''

Jeez, one of my accounts does not get an email when a payment is received. Called PayPal - ''We'll get back to you''

Who are these people?

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: FREDDY This user has validated their user name.

Tue Jan 29 10:30:53 2013

@Philip - You are right. Top ceo's that sell stock are saying the corp is in trouble. If it was still going strong - they would buy.  This glitch with paypal is just another glitch - another day. Soon too many glitches to fix. Break apart and sell to China that ebay is so found off.  Will it happen in 2013???

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: MadamH This user has validated their user name.

Tue Jan 29 10:43:05 2013

Might this be ebay and paypal attempting to 'create' more cash flow at the end of the month?  January IS nearly over; perhaps this 'glitch' is to create paper assets that will be counted as sales/transactions?

Would not surprise me in the least.

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: iheartjacksparrow

Tue Jan 29 10:53:43 2013

"Another day, another glitch."

I think that should be written right underneath the multicolored eBay logo at the upper left corner. And it appears that for today, eBay is being sponsored by Geico.  

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

by: cayenna This user has validated their user name.

Tue Jan 29 12:05:38 2013

Not only did this glitch cause a problem with my making a supplies purchase through an online website, but also kept me from being able to access my online banking. I started to think my account had been hacked! Thankfully I waited to do more drastic measures or I would have had even more problems to deal with when I am busy enough, what a pain!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Philip Cohen
Web Site

Tue Jan 29 14:23:34 2013

“eBay loses head of local Jack Abraham”
http://tech.fortune.cnn.com/2013/01/28/ebay-loses-head-of-local-ja
ck-abraham/


I love the first reader’s comment:

“Boy, if ebay doesn't find Jack Abraham's head that could be quite the lawsuit. I wonder if it is covered by their buyer protection plan?”

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Basset

Tue Jan 29 15:57:25 2013

LOL Phillip!

I saw the link with the Fortune / CNN article in Ina & David's email newsflash:  ''eBay Loses head of Local Jack Abraham''

I swear, honest to goodness, the VERY FIRST thing that came to mind was ''Phillip is RIGHT, they ARE running around headless over there! Not just the chief, but minion turkeys are headless, too!''

Had a GOOD laugh over it!

Perminate Link for eBay Ads and PayPal Glitches Pose Challenges for Sellers   eBay Ads and PayPal Glitches Pose Challenges for Sellers

This user has validated their user name. by: Philip Cohen
Web Site

Tue Jan 29 17:04:31 2013

Noted on my PreyPal receipt for payment:

“Shop with PayPal at over 60,000 online and mobile stores”

60,000 stores? And how many stores you can shop at with Visa/MasterCard … millions! And I expect PreyPal’s 60,000 will quickly start atrophying once Visa/MasterCard generally release their new online digital wallets …

eBay / PayPal / Donahoe: Dead Men Walking … http://bit.ly/11F2eas

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