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Mon June 12 2017 16:19:26

Amazon Panics Sellers with Warning Email

By: Ina Steiner

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Amazon sent an email to sellers warning them it's against its policy to use multiple selling accounts, and warning them that if "certain circumstances" warranted them doing so, to make sure they listed the accounts in their Seller Central account explaining why. 

Some sellers thought it was a spoof email while some worried it specifically directed at them even though they weren't violating the policy - but it appears it was sent to many sellers:

Dear Seller,
As we continue to ensure our marketplace is safe and trustworthy for both buyers and sellers, we would like your help. Amazon prohibits the use or maintenance of more than one seller account. 

We understand that in certain circumstances you may need to use multiple accounts or associate one or more accounts to your seller account. 

In an effort to better understand the business requirements that you may have for multiple or related accounts, we request you to list these accounts in Seller Central along with the reason for relating them to your seller account.

Simply click or copy and paste the link below into your web browser to access your account within Seller Central and provide any and all email addresses and reasons for their use - it's that easy.

For more information, see the following Help page.

Regards,
Amazon Services

The policy is a big no-no - and if you are found operating multiple selling accounts without permission, you could be permanently suspended. According to the policy: "Operating and maintaining multiple Seller Central accounts is prohibited. If you have a legitimate business need for a second account, you can apply for an exception to this policy."

It's not clear why Amazon sent the email to sellers in compliance, but it certainly caused some fear, uncertainty, and doubt among recipients of the letter.




Comments (5) | Permalink

Readers Comments

Amazon Panics Sellers with Warning Email   Amazon Panics Sellers with Warning Email

by: Snapped This user has validated their user name.

Mon Jun 12 18:33:51 2017

Clink the link within an uncertain unsolicited and as yet unacknowledged officially email?

Seriously?

Amazon Panics Sellers with Warning Email   Amazon Panics Sellers with Warning Email

by: FeelingFroggy This user has validated their user name.

Mon Jun 12 18:45:02 2017

Sounds like a scam email.

Amazon Panics Sellers with Warning Email   Amazon Panics Sellers with Warning Email

by: DeathFromAbove This user has validated their user name.

Thu Jun 15 00:45:37 2017

Screw amazon.  I hate walmart too, but here's hoping their free ship to store and 2 day shipping program throws a huge wrench in amazon's takeover the world with drones plan.

Amazon Panics Sellers with Warning Email   Amazon Panics Sellers with Warning Email

by: cathann This user has validated their user name.

Thu Jun 15 08:31:11 2017

I am a buyer and without notice Amazon just suspended my reviews and pretty well tried to rip my profile off. I wrote positive reviews and they thought that my reviews were to bias toward the seller so they have banned me from writting reviews without notice  and they said their decision was final. They give seller changes but with buyers they just cut you off. I am not impressed with Amazon and the only time I will buy is when I can't get something from someone else. I think this happen when a company gets to big and they have no competition!! They put no value to their customers or sellers!!

Amazon Panics Sellers with Warning Email   Amazon Panics Sellers with Warning Email

by: lynnea1 This user has validated their user name.

Tue Jun 20 19:47:15 2017

Cathann, I had that happen to me too.  I think these big companies like messing with us.



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