Subscribe    RSS Feeds    Twitter            Contact Us   
728_header.jpg (23748 bytes)
 Home   EB Blog   AB Blog   Letters   Podcasts   Forums   EPIS   PR Service   Classifieds   EKG   Ratings 
Web Site     
  Rate Services
  Amazon Fee Calculator
  eBay Fee Calculator
  Etsy Fee Calculator
  Auction Calendar
  Collectors' Links
  eBay Promo History
  Bookshelf
  Fraud Resources
  Drop-Off Store Laws
  Payment Holds
  Ecommerce Resources
  Photo Tips
  Marketing Inserts
  Yellow Pages
  Advertising
buyersmarket2aaa2.JPG (7729 bytes)
AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Thu Jan 16 2014 11:30:36

Report Says eBay to Launch Retail Mall The Plaza

By: Julia Wilkinson
Sponsored Link
EBay is reportedly taking another stab at a retail area on their site, where goods from brands are differentiated from eBay's traditional blend of used-and-new items. To be called "The Plaza" and launch this spring, according to a report from Macquarie Capital analyst Ben Schachter, Plaza has been compared to Alibaba’s Tmall.



But these items will apparently be sold in some kind of walled-off area from eBay's other items. One retailer "with knowledge of eBay’s plans said that the site will allow brands to sell direct to consumers using eBay," according to a TechCrunch article, "but in a more controlled area than the traditional eBay marketplace." Brands could "use eBay to gain access to the company’s customers without weakening their brand by listing and selling alongside used and auctioned goods." (Auctioned and Used Goods and Bears, oh my!).

Similar things have been tried before by eBay, such as Branded Outlet Stores which Ina wrote about back in 2011. Today, eBay does have a "Fashion Outlet," but its search results currently appear to be commingled with other eBay sellers' items.

There was also eBay Express, which pretty much tanked and is now gone. The items there truly were in a separate area, and how did that work out? The question is, will a walled-off area benefit consumers? If shoppers search on eBay.com and don't get all the results, how does that help them? What if a shopper wants a new Bulova watch, say, and wants to see ones sold by regular Joes and Janes (who may be selling an unwanted new with tags gift watch at a low price) alongside those from Bulova itself?

My take: many will see this as a further Amazonification of eBay. But as I have written before (and as have other consumers as in a letter reacting to a New York Times Magazine article), eBay's unique strength remains its blend of both pre-owned and new items. EBay has been the main place to get not only quirky vintage items and collectibles, but also great deals from some sellers who peddle new-with-tags items, even if those items were sourced at a thrift store. If they squelch those horrible (yes this is sarcasm) "used" items too much, that distinction goes bye-bye.

Are there any areas where a Plaza could benefit consumers? I don't know for sure, but to be fair, it may be desirable to consumers who want to buy items they know are definitely not fake, such as in the Asian antiques space. (Even though eBay has Vero for major brands to patrol fakes, some think there are still pockets on eBay where fakes persist). I would be interested to get your opinion on any ways in which you think such a Plaza could be a good thing for eBay shoppers.

We'll see what shape this Plaza really takes; eBay is not commenting other than to say "eBay partners with brands, designers and retailers – and sellers of all sizes – to help them grow their business. As such, we are always exploring new, innovative ways to help them market directly to eBay’s global audience and connect them to the things they need and love. We don’t comment on industry rumors or speculation," as reported in the TechCrunch piece. TechCrunch followed up this commentary with, "That's not a denial, folks."

What do you think of this "Plaza" concept? Will it be much different from other attempts eBay has made to differentiate items directly from retailers? Post a comment here!



Comments (28) | Permalink
Readers Comments

Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Philip Cohen
       Web Site
Thu Jan 16 13:33:34 2014
eBay shareholders are never likely to get a cash dividend out of eBay, Johnny Ho is too busy pouring their funds down the drain on desperate ideas and acquisitions deliberately designed to destroy the original successful concept …

Regardless, why would any retailer/brand want to pay eBay a 10% commission to sell on this clunky site when they, the big retailers/brands in particular, can do it themselves?

Oh but you say eBay has all that technology …

“Even though people think I’m an expert at technological innovation, my own instinct for technology was frozen in place in 1982.”—John Donahoe (26 Sep 2007) …

From the Ho’s own mouth: on the first part, who could possibly think that? On the second, a few of the only true words that Johnny Ho has ever spoken … http://bit.ly/YvxFEg

Carry on hallucinating, Johnny boy ...
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: bitbybit This user has validated their user name.
       
Thu Jan 16 16:27:59 2014
Well ebay once again is just putting lipstick on a pig. They dusted off the old eBay Express (which was a failure) and is naming it "The Plaza". Of course ebay is void of any new ideas. I will say that Johnny Boy is stubborn and determined to get his way even years later with his failed eBay Express.

There is hope, ever so slight, of ebay separating ebay new from the vintage, collectibles, auctions, OOAK items; as has been suggested many times over the years. However, if this should happen and "The Plaza Express" takes off, I believe JD will just suffocate the old ebay marketplace altogether. If you think your items aren't being shown now, just wait. ALL visibility will be directed toward this Plaza.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: Bloggo This user has validated their user name.
       
Thu Jan 16 16:32:35 2014
''we are always exploring new, innovative ways to help them market directly to eBay’s global audience and connect them to the things they need and love''
Who writes this stuff? Whoever did, should go get a gig at Comedy Central.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: bitbybit This user has validated their user name.
       
Thu Jan 16 16:38:15 2014
Maybe SNL or Jack Handey
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Rexford
       
Thu Jan 16 18:43:17 2014
Babybit says "I will say that Johnny Boy is stubborn and determined to get his way even years later with his failed eBay Express."

You nailed it.  He's tried unsuccessfully to run small sellers off of the site. I guess he has had another one of his thinking days and he's going to try this approach.

Small sellers, get ready for your invisibility cloaks.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Ric
       
Thu Jan 16 18:47:59 2014
I am looking for something positive to say about the relaunch of the failed eBay Express....

Still thinking....

I GOT IT.... eBay recycles!

Taking a concept that failed previously and giving it a new name proves that John Donahoe's turn around plan has yet to produce any positive results.

The last time JD had an original thought cross his mind, he was in a library - a book fell off a high shelf and struck him in the head.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: Bloggo This user has validated their user name.
       
Thu Jan 16 20:06:54 2014
''One retailer ''with knowledge of eBay’s plans said that the site will allow brands to sell direct to consumers using eBay,''

Am I missing something here? Isn't that what sellers already do?
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: LAbay This user has validated their user name.
       
Thu Jan 16 21:01:02 2014
@Bloggo: brands will sell directly to consumers means that retailers/resellers and importers will be eliminated.

Manufactures and brands will no longer need resellers.  JD has made it possible for Chinese manufactures to ship to US customers for the same price and the same delivery time as if they were domestically located.

This is a real game changer for retailers. When customers can order direct from the manufacture for much less than retail and have it shipped fast, there is no reason to order from a store or any other reseller.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Ming the Merciless
       
Thu Jan 16 21:53:27 2014
Retailers can put an end to this by simply dropping any line or brand selling direct on ebay as soon as they do.

Lots of new work for the lawyers.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: Bloggo This user has validated their user name.
       
Thu Jan 16 22:17:23 2014
''JD has made it possible for Chinese manufactures to ship to US customers''
Chinese manufacturers can already do this.

''same delivery time as if they were domestically located.''
That makes absolutely no sense.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: BargainzBabylon This user has validated their user name.
       
Thu Jan 16 22:42:03 2014
I would prefer not to have my unique, hard to find items weakened by having them shown next to the clone designer rubbish eBay is constantly pushing. It's like selling at the outdoor market and having the guy with the four tables full of tube socks and plastic purses moving in on you.  
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: bitbybit This user has validated their user name.
       
Thu Jan 16 23:04:14 2014
Could this be an attempt by JD to justify his new appointment as an adviser on international trade? If you keep shuffling the deck chairs, it looks like you may be doing something. Right Philip? lol
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Basset
       
Fri Jan 17 09:29:41 2014
Like bitbybit I have always wondered what would happen if ''new'' and ''used were separated up front or even into different defined divisions of a venue.

They are together on eBay and a couple other venues and you have to un-combine them to separate results. One venue you can only choose ''new only'' but (unfairly) not ''used only''.

If 'used' showed strength versus 'new' - what would that say.

Would it help that segment grow, prompting a venue to allot more support  & encouragement of used/ooak?

Probably no danger of 'used' outnumbering 'new' due to sheer number of imports available - but actual sales may be another thing. Surely the sale itself holds more weight over volume available.  


In the Bulova watch scenario - If I were looking for a certain style and wanted 'new'. I would look more than one place if readily available. Both online small sellers, larger outlets, and Bulova store. I'd consider price and what happens if it quits working the first month.

I spent time driving around cities comparing prices on higher dollar items in the pre-internet times.  The adage was ''don't buy the first one you see''.  I guess the same applies, only I don't have to leave home to ''drive around'' the internet to compare.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: AC_in_Mich This user has validated their user name.
       
Fri Jan 17 14:21:10 2014
when does eBay's quarterly earnings come out?
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: HarmonyGroveAntiques This user has validated their user name.
       Web Site
Fri Jan 17 15:01:19 2014
Ebay reports their quarterly results next Wednesday after the market closes.

It should be interesting though I'm certain it will be all Rainbows and Unicorns! The HO can really cook those books!
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: Mr. Me This user has validated their user name.
       
Fri Jan 17 16:07:27 2014
eBay = sleazy shopping mall, all they need is a Cinibun, some pimply teenagers, and piped in music .......
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: Rexford
       
Fri Jan 17 16:43:20 2014
LAbay says "Manufactures and brands will no longer need resellers.  JD has made it possible for Chinese manufactures to ship to US customers for the same price and the same delivery time as if they were domestically located."

So does this mean that JD intends to throw retailers under the bus just like he threw small sellers under the bus?

The man sure knows how to make friends doesn't he. With friends like this, who needs enemies.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
This user has validated their user name. by: iheartjacksparrow
       
Fri Jan 17 17:06:10 2014
If eBay is able to create a "walled-off area" for their online outlet shopping mall, then why not create more walled-off areas? You could go to the home page, and then select from the area you want to search in. You could choose from The Plaza, The Antiques Mall, The Collectibles Mall, etc. Could that arrangement help to alleviate the problem of buyers not being able to find what they are looking for?  
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: bitbybit This user has validated their user name.
       
Fri Jan 17 22:51:11 2014
@iheartjack

Great idea..so you know ebay won't use it. Ebay doesn't like anything that makes sense. JD could never come up with this even on his best thinking day.
Report Says eBay to Launch Retail Mall The Plaza   Report Says eBay to Launch Retail Mall The Plaza
by: ebay refugee camp This user has validated their user name.
       
Sat Jan 18 15:39:49 2014
The whole idea is to help ebay enterprise, isn't that a warehouse where major brands are shipped from that ebay owns.
This is a stab in the heart to small and medium sized sellers with low overhead who also sell the major brands. I promise you this is about that. Ebay is promising these retailers something and that something is eliminating the competition. Staples is closing retail stores, look for them on ebay big time. So who will get the the top search Best Buy or the Mom and Pop store?
I think we all know the answer to that. This is typical Bain and Company tactics, steal from the poor and give to the rich.
Click to view more comments
1 2  [Next Page]


Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page
.

Login for AB Verify
Be sure and use your email address and password to log in.

 
Email:
Password:
 
 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.
 AB Blog Recent Posts 
 EB Blog Recent Posts 
 AB Blog Recent Comments 


Subscribe in a reader

Archives

 
About Us      Privacy Policy & Terms      Link to Us      Partners      Our Writers      Write for Us      Press        Site Index

Copyright 1999-. Steiner Associates LLC. All rights reserved.
 




Powered by Perl Web Blog
© 2005/2014 Ranson's Scripts