|Mon Aug 5 2013 21:02:47|
Censorship on the eBay Forums?
By: Julia Wilkinson
As of this afternoon East Coast time, the eBay Forums (now powered by Lithium instead of LiveWorld) have been "Closed for Maintenance," with no mention of for how long other than "Please try again later." Meanwhile, eCommerceBytes has heard from some users who are unhappy campers not only about the forums being closed in the middle of a business day with no advance warning, but about words being bleeped out.
It's possible the forums had some unforeseen technical issue and had to be closed while being fixed, but if that was the case, wouldn't it have been better to say so and given an estimated return date, even if it was no more than to say something like "we don't know when that will be, but will post information as soon as we can"?
One reader wrote:
"The Ebay groups which were largely ruined when the format was switched and Lithium took over, are suddenly "closed for maintenance" in the middle of the day on a Monday with no advance notice and nothing at all in Ebay announcements. Pretty stupid!!"
"Just wanted to clue you in a little on what's happening on the forums since Live World left and Lithium has taken over. They are not ready for prime time. I don't think they've worked with as volatile a group of posters as we have. They are going into "private" groups and laundering them. So there are no private groups. They are bleeping out words like NIP. Very strict on the language.
"There has been a lot going on and now they are "closed for maintenance". Probably have to take more to the laundromat."
Is NIP now a dirty word? (Wait, don't tell me what you were thinking...don't we all know it stands for "New In Package"?). This reminds me of years ago when an online service that will go unnamed (no it was not AOL) was using an automatic tool to root out naughty words such as "breast," with the end result that some chicken recipes in the Cooking area got nuked.
Have you noticed other such occurrences in the eBay forums? Did the forums' outage of an indeterminate time period rattle you, or did you not even notice? What differences do you see (if any) in how the eBay forums operate now vs. before? Post a comment here!