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Tue Sept 21 2010 17:24:37

eBay Loses Key Exec: Marketplace Prez Lorrie Norrington

By: Ina Steiner
Sponsored Link
Lorrie Norrington, President of eBay Marketplaces, will be leaving the company for personal family reasons, eBay announced. While the company conducts an external search for her successor, the global Marketplaces management team will report to eBay President and CEO John Donahoe.

Norrington led eBay Marketplaces since July 2008 and had been with the company since 2005 after joining Shopping.com. Her colleague Stephanie Tilenius, former SVP & GM of eBay North America and Global Product, left eBay in late 2009 and joined Google as its Vice President of Commerce in February. In fact, not many of the upper-tier management that former CEO Meg Whitman brought on remain at eBay.

In a press release, John Donahoe stated, "Lorrie has led eBay Marketplaces through significant fundamental change as we drive a multiyear turnaround strategy to enhance the shopping experience for buyers and sellers and evolve eBay as a global ecommerce and mobile commerce leader. For personal family reasons, Lorrie made a decision to do what's best for eBay and for her family, and I respect that. I wish her the very best and thank her for many contributions to our company and our nearly 92 million active eBay users."

The company used the announcement to outline its strategic priorities, stating it was positioning the Marketplaces business as a "continued global leader in ecommerce and mobile commerce, with competitive strength as the largest online marketplace for "off-price" new and pre-owned merchandise."

In addition to announcing Norrington's departure, eBay said it expects its third quarter 2010 results to be near the high end of the guidance provided on July 21. The company expects to report third quarter 2010 results on October 20.



Comments (72) | Permalink
Readers Comments

eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Rick1313
       
Tue Sep 21 17:32:25 2010
One by one they go.

Little indians all in a row.

If only we could all know.

If next would be Donohoe.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Patricia This user has validated their user name.
       
Tue Sep 21 17:34:26 2010
As I said on Market Watch there will be dancing in the streets tonight.  One down and a handful to go led by the CEO and his stupid "aggravating innovation"!  Sweep them ALL OUT!
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Jimmy the Greek
       
Tue Sep 21 17:44:27 2010
The Vegas line has set the following odds on departing eBay execs:

Norrington - 4:5
RBH - 2:3
Griff - 2:1
Donahoe - Even Money

Get your bets in now, folks! You'll make more betting the "Death Pool" than you will on eBay right now!
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Bubbles
       Web Site
Tue Sep 21 17:52:14 2010
Looks like a lot of unhappy campers under Donohoe. We have to ask ourselves if CEO's are supposedly so good at what they do why do they need to keep moving around? - Because they have reached their level of incompetance where they are.

Donohoe was well known for his disruptive behavior & practices prior to joining Ebay. He has well and truly reached his level of incompetance with Ebay & time for him to move on. For sellers he has been a total disaster.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Bubbles
       Web Site
Tue Sep 21 17:56:30 2010
Lots of unhappy campers under Donohoe.

He was well known for his disruptive practices & behavior long before he joined Ebay.

He had obviously reached his level of incompetance in his previous position and he surely has reached it with Ebay.

His disruptive and antagonistic attitude has been a disaster for the majority of small/med sellers.

Move on Donohoe!
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Hardrock Rules
       
Tue Sep 21 19:27:26 2010
Don't let the door hit you on the way out !
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: RicRoe
       
Tue Sep 21 19:35:42 2010
Time for eBay's Board of Directors to wake up from their stupor, step in and make the selection for Ms Norrington's long overdue replacement.

eBay has suffered long enough with Mr Donahoe's selections of executives whom he can bully into implementing changes that have proven to be damaging to the entire eBay marketplace.

Allowing the Bain drain to continue will worsen eBay's position rather than improve it.

Mr Donahoe's turn around plan has succeeded only in turning eBay away from it's successful past without making any improvements. Under Mr Donahoe's leadership, eBay finds itself desperately attempting to WOO buyers while Amazon WOW'S buyers.

Ms Norrington's replacement should be selected based on proven brand rescuing credentials. The last thing eBay needs is another blind subservient underling destined to repeat the same mistakes.

eBay needs to reverse the death spiral it finds itself in as a result of Mr Donahoe's failed leadership, and Ms Norrington's replacement must be a key player who is able to reverse this prolonged trend.

Allowing Mr Donahoe to choose her replacement assures only that there will be a new puppet sitting in San Jose, and the death spiral will continue.





eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Ron
       
Tue Sep 21 20:28:19 2010
''In a press release, John Donahoe stated, ''Lorrie has led eBay Marketplaces through significant fundamental change as we drive a multiyear turnaround strategy to enhance the shopping experience for buyers and sellers and evolve eBay as a global ecommerce and mobile commerce leader.''

More like a multiyear ''turn down'' strategy.

I doubt that Norrington is leaving for ''family'' reasons.  Even though eBay is announcing earnings results to be at the high end of guidance, I doubt that this is due to core Marketplace performance, which probably is dismal.  Although I doubt her competence, she's being made a scapegoat for the failure of Donahoe's ''multiyear'' turnaround strategy.  That multiyear moniker is being used to buy time for what is really failed strategic planning.

The core Marketplace never needed turning around.  The problem with eBay stock valuation at the time of Donahoe's ascension had to do more with a poorly perceived Skype acquisition, technology sector valuation and macro-economic conditions than anything else.

We ''noise'' remember Donahoe's famous statement that eBay ''had to let go of a successful past''.  A successful past doesn't sound to me like it needs turning around.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: ole cheap me
       
Tue Sep 21 20:32:23 2010
Leaving for family reasons. Isn't that the excuse everyone gives when they get canned.

Oh well. Hey Lorie don't let the door hit ya on the way out.

Good riddance.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: summer in the city
       
Tue Sep 21 20:45:59 2010


First The No, then The Ho.



eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: another side of the coin
       
Tue Sep 21 20:49:56 2010
This is what the vultures at Bain do. They take a successful, thriving company, take it apart and feed off each piece. With birds of prey everyone is expendable especially to save one's neck. I bet Lorrie didn't see this coming. She is no longer needed.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Patricia This user has validated their user name.
       
Tue Sep 21 21:31:06 2010
I just have to wonder how she feels.  Isn't she the one who said sellers will tow the mark or else they're out?  I love Karma - when it hits, it hits right where it hurts the most!  Bye bye Lorrie - you can always sell used shoes....on Ebay ;-)
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: gonefromebay
       
Tue Sep 21 22:34:54 2010
Buh-bye, Lorrie.

Who's next?
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Joey
       
Tue Sep 21 22:49:58 2010
Haven't been this happy since Bill Cobb left. Be happier still when JD and Griff get canned.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Donewithebay
       
Tue Sep 21 22:54:52 2010
I have five more items to close (not-sell) then NO_MORE_EBAY!
As I post this I have 3 non-paying bidders and 3 "disputes". One problem after another. I tried calling ebay to clean up the latest messes, took an hour & 1/2 to talk to people who say so sorry in broken English...I was disconnected 4 times. Nothing got resolved.
I was recently ripped off by a scammer for 106 dollars. He has claimed 29 non-receipt disputes in the last year. Ebay will not do a thing about it.
And these problems exist because ebay has set up a scammer's dream world.
Here is the capper...I have been on ebay for 12 years, a power seller and successful, making 5000 to 10,000 a month. Since the "turn around" starting 2 years ago my once succesful business has sputtered to a demoralized end.
If I sound bitter I am...How does ruining a good business (times multiple 10's of thousands) and replacing it with more redundant mish-mash than a normal person would ever want to think about improve ebay???
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Damage Has Been Done
       
Tue Sep 21 23:13:51 2010
The damage has been done. Even if John Donoreah were gone today, there is nothing that can repair eBay or make it work again. The small sellers will never see the same success that we once had.

We've been shouting ''ICEBERG DEAD AHEAD'' but nobody listened. We've been telling the survivors to MAN THE LIFEBOATS, ABANDON SHIP... and just a few listen. Others stick it out (and suffer) on the SS eBaytanic ans it slowly sinks.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: ZZTopshlf
       
Wed Sep 22 00:58:35 2010
Sha na na na, na na na na, hey hey hey, goodbye!

Can she take disruptive retardation with her?
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: JohnC
       
Wed Sep 22 01:47:42 2010
Another rat leaving the ship.
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: Rich
       
Wed Sep 22 01:50:06 2010
Glad she's leaving.  Since she took over Marketplace; Ebay has goten much worse for sellers.  Donahue is shredded to pieces as he should be, but he's only part of the problem.  Norrington has been a disaster as are Dinesh Lahti and many others.  These people have priced out thens of thousands of sellers; including a ton of Top Rated Sellers. And tens of thousands of sellers who were forced to quit by Norrigton and others; were also buyers.  Lorrie Norriington was a complete failure--she's quitting as Ebay stock lingers at $24 while Amazon flys over $150.  
eBay Loses Key Exec: Marketplace Prez Lorrie Norrington   eBay Loses Key Exec: Marketplace Prez Lorrie Norrington
by: summerhere
       
Wed Sep 22 03:34:27 2010
Exactly.....karma.

Personal reasons? With all the jobs and families she has destroyed with her crap decisions, maybe it finally came back and bit her on her end.

Don't feel sorry for her in the least bit. Don't really care what her personal reasons were or are.
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