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Mon Sept 11 2017 21:12:57

Sellers Worry about Shipping to Florida after Hurricane Irma

By: Ina Steiner

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To ship or not to ship? Sellers began worrying about shipping to Florida in the days preceding Hurricane Irma's landfall, and the concerns continued today as reports of Post Office closures, flooding, and power outages made headline news.

On Ecommerce EKG, a seller wondered why eBay was allowing freight-forwarders located in Florida to order items on behalf of international shoppers. "Why is eBay letting customer order item for shipment into Miami, Jacksonville, etc. from overseas customers when there is NO shipping service to those locations, does NOT make sense - We have to cancel those orders as most likely the forwarder in FL is also not functioning, no staff, no electric, no service to locations!!!"

Sellers on industry discussion boards wondered if they should hold off on shipping orders, but in several threads on eBay and Amazon, the consensus was to ship in a timely manner due to marketplace policies that penalize sellers for late shipments.

"We are shipping," wrote an Amazon seller. "The carriers will not deliver if they assume it's unsafe. Emailed the customers indicating that we were shipping but that delivery may be held up by the carrier. What else can you do?"

Some said not all parts of Florida are experiencing severe weather-related delivery issues and pointed colleagues to shipping carrier service alerts, such as this page on the USPS website.

On the other hand, packages may be more likely to become damaged or go missing, and customers may no longer want an item if it has taken weeks to get to them.

What has been your experience shipping to locations impacted by weather events in the past? And if orders don't make it to recipients in a timely fashion due to delivery challenges, should sellers be prepared to accept returns weeks later, given the hardships people are going through?

Comments (11) | Leave Comment | Permalink
Readers Comments

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

by: mcposty This user has validated their user name.

Mon Sep 11 23:08:37 2017

I remember when Canada Posts was on strike so to avoid amazons and ebay idiotic non eXi sting protection..people simply stopped shipping to Canada.

Amazon GROVEL ED and BEGGED that sellers ship to Canada.

Well why should we? When amazon and ebay have zero interest in protecting their partners from metric di fs and bad feedback.

Now..I will simply rule out Florida and not ship there via amazon and ebay at least...because they can't be trusted as honest business partners.

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: Ming the Merciless

Tue Sep 12 01:22:40 2017

Why is ebafia allowing it?

Because ebafia is ALWAYS at least a day late and many dollars short.

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

by: FeelingFroggy This user has validated their user name.

Tue Sep 12 08:29:19 2017

As we aren't carrot jumpers we just don't care. ITS BUSINESS AS USUAL..... If the customer is able to order there is no reason not to ship.

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

by: RL15 This user has validated their user name.

Tue Sep 12 10:50:36 2017

buyer pays, seller ships. end of story,

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: toolguy

Tue Sep 12 20:54:30 2017

I shipped a package 2 days ago to Florida.

It's being held in San Bernardino for weather conditions. . .

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: Marie

Wed Sep 13 13:59:48 2017

For some reason some Ebay sellers think shipping to a Freight Forwarder is different than shipping to what might be considered a regular US address.  There is NO difference.  The same rules apply to shipping to a freight forwarder as it does for the guy down the street.  There are NOT separate rules for this.

I'm with the others.  I'm shipping as I normally do.  I figure if the buyer is able to purchase, they should be aware if the item can be delivered.  

I've had a couple purchases in the past week that have gone to addresses in Texas.

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: FEEbay

Thu Sep 14 00:10:54 2017

***yawn***
Just like "Ebay Guaranteed Delivery", "10% FVF Discount for TRS", and the rest of it....WHO CARES!!! We are done with the carrot jumping...Business as usual....Just run your businesses as you see fit..... Spread it out amongst multiple marketplaces, and most importantly, your own websites

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: Marie

Thu Sep 14 02:09:46 2017

This issue has NOTHING to do with "carrot jumping"!

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

by: donald This user has validated their user name.

Thu Sep 14 03:11:16 2017



I live in Central Florida where Irma when thru and could not believe my mail man deliver on Tuesday. We did not even have electricity.

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

This user has validated their user name. by: Basset

Thu Sep 14 09:39:11 2017

For shipments to Tampa Bay - Pinellas County area.  

Saw USPS vans in neighborhood on Tuesday. On Wednesday I received an eBay package that had been ''treading water'' a couple days.

We had a UPS Next Day item due on Monday (Irma came through here late Sunday early Monday)  UPS held it in Louisville until Tuesday. Wednesday arrived and held in Clearwater FL and Out for Delivery today - Thursday.  

I noticed a FedEx truck make a delivery across the street on Tuesday.  

Deliveries are slowly getting back to normal but I would still say to allow a couple extra days for this area. I don't know what kind of backlog they have.  

Our power came back on Tuesday night but there are still quite a few without power. Even so the shippers seem to be functioning.  

Sellers Worry about Shipping to Florida after Hurricane Irma   Sellers Worry about Shipping to Florida after Hurricane Irma

by: Louise This user has validated their user name.

Thu Sep 14 10:13:38 2017

I shipped an order to N. Ft. Myers, FL USPS Priority and when storm started I started I started checking tracking. It now says it was delivered to front door at 3:05 on 9/13 so I pray there was someone there to receive it.



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