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USPS to Merge Consumer Mail Management Tools

USPS United States Postal Service

USPS United States Postal ServiceThe USPS will combine the My USPS and Informed Delivery platforms in September, offering consumers the ability to interact with their incoming mail and packages in one dashboard. Informed Delivery provides residential consumers with digital previews of their incoming mail, and My USPS lets customers see all of their incoming USPS packages without having to enter any tracking numbers.

Announcement follows:

Informed Delivery provides residential consumers with digital previews of their incoming mail. The Postal Service will soon combine the My USPS and Informed Delivery platforms, offering consumers the ability to interact with their incoming mail and packages in one dashboard.

“The integration with My USPS will make Informed Delivery the single digital point of entry for consumers to view images of their mail and manage their packages. This will help the Postal Service maintain the relevancy of mail in today’s highly digital environment,” said Chief Customer and Marketing Officer Jim Cochrane.

Informed Delivery, which USPS recently rolled out nationwide, provides residential consumers with digital previews of their incoming mail. These images can be viewed via email notifications, or they can be accessed through an online dashboard.

The integration is slated to take effect in September.

After the integration, the Postal Service will no longer use My USPS terminology. All features previously available through My USPS will become part of Informed Delivery.

SOURCE: USPS Link Newsletter

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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Send news tips to ina@ecommercebytes.com.

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